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gc31
Inspiring
October 24, 2017
Question

Thumbnail image not shown in merged help RH2017 indigo layout

  • October 24, 2017
  • 1 reply
  • 2084 views

Hi,

Using RH2017 with update 2 and am using merged responsive help with the Indigo layout.

I add a thumbnail in the parent project, and it shows a small image and pops up when clicked. This is correct.

In a merged project, the thumbnails always display a black background, as shown below, rather than the image, although it works correctly when clicked.

This seems to be a bug?

Thanks

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 24, 2017

In all browsers? Please check IE, FF and Chrome.

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G
gc31Author
Inspiring
October 24, 2017

Hi,

Yes it seems to be all browsers unless I'm doing something wrong. Don't think I am as it works in the parent with the same settings.

G
gc31Author
Inspiring
October 30, 2017

I have voted for this issue albeit that I got somewhat different issues. After voting I added Tracker Bug 1130 covering wider issues with merged HTML5 help.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge


Cheers Peter,

It looks like this will take Adobe some considerable time to fix and test all these issues in RH2017 with merged help..

In the meantime, I am left with an upgrade that I cannot use to deploy the new Indigo layout help - a tricky one to explain to my employer.

Just as well I still have RH2015...

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