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Inspiring
October 24, 2017
Question

Thumbnail image not shown in merged help RH2017 indigo layout

  • October 24, 2017
  • 1 reply
  • 2088 views

Hi,

Using RH2017 with update 2 and am using merged responsive help with the Indigo layout.

I add a thumbnail in the parent project, and it shows a small image and pops up when clicked. This is correct.

In a merged project, the thumbnails always display a black background, as shown below, rather than the image, although it works correctly when clicked.

This seems to be a bug?

Thanks

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1 reply

Peter Grainge
Community Expert
Community Expert
October 24, 2017

In all browsers? Please check IE, FF and Chrome.

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gc31Author
Inspiring
October 24, 2017

Hi,

Yes it seems to be all browsers unless I'm doing something wrong. Don't think I am as it works in the parent with the same settings.

gc31Author
Inspiring
October 30, 2017

I added a project and initially hit errors, as you may have guessed from my previous post. However, after correcting the paths the merge opens with all four projects and syncs OK in FF and Chrome. IE not tested as we know there is a TOC syncing issue there.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge


Hmm... Will try again tomorrow as i was definitely having issues in Chrome. I did reconfigure the generation output path.

My main project has 29 merged files. It initially worked fine but the synching broke somewhere along the way as more projects were added.

Thanks Peter