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Inspiring
October 24, 2017
Question

Thumbnail image not shown in merged help RH2017 indigo layout

  • October 24, 2017
  • 1 reply
  • 2082 views

Hi,

Using RH2017 with update 2 and am using merged responsive help with the Indigo layout.

I add a thumbnail in the parent project, and it shows a small image and pops up when clicked. This is correct.

In a merged project, the thumbnails always display a black background, as shown below, rather than the image, although it works correctly when clicked.

This seems to be a bug?

Thanks

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1 reply

Peter Grainge
Community Expert
Community Expert
October 24, 2017

In all browsers? Please check IE, FF and Chrome.

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gc31Author
Inspiring
October 24, 2017

Hi,

Yes it seems to be all browsers unless I'm doing something wrong. Don't think I am as it works in the parent with the same settings.

Peter Grainge
Community Expert
Community Expert
October 31, 2017

Hi,

Have tried again. In the indigo layout, clicking any page in any merged project using the icons below does not synch with the TOC in Chrome or FF. It sometimes randomly works but 99% of the time is doesn't.

If I remove the fourth merged project (or any other merged project) all works OK with just the three.


I have emailed via WeTransfer the project where I added a fourth project. Note the instructions in the email and test that.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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