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Inspiring
October 24, 2017
Question

Thumbnail image not shown in merged help RH2017 indigo layout

  • October 24, 2017
  • 1 reply
  • 2084 views

Hi,

Using RH2017 with update 2 and am using merged responsive help with the Indigo layout.

I add a thumbnail in the parent project, and it shows a small image and pops up when clicked. This is correct.

In a merged project, the thumbnails always display a black background, as shown below, rather than the image, although it works correctly when clicked.

This seems to be a bug?

Thanks

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1 reply

Peter Grainge
Community Expert
Community Expert
October 24, 2017

In all browsers? Please check IE, FF and Chrome.

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gc31Author
Inspiring
October 24, 2017

Hi,

Yes it seems to be all browsers unless I'm doing something wrong. Don't think I am as it works in the parent with the same settings.

Peter Grainge
Community Expert
Community Expert
October 31, 2017

I regenerated. The first few clicks on books / topics worked in Chrome then it stopped synching completely.


There has to be something in your browser setup or environment. I just tested what I sent you again in Chrome and no matter how many times I click the output, it works just fine.

Can you test at home?


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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