Thumbnail image not shown in merged help RH2017 indigo layout

Forum|Forum|8 years ago
October 24, 2017
1 reply
2082 views

Hi,

Using RH2017 with update 2 and am using merged responsive help with the Indigo layout.

I add a thumbnail in the parent project, and it shows a small image and pops up when clicked. This is correct.

In a merged project, the thumbnails always display a black background, as shown below, rather than the image, although it works correctly when clicked.

This seems to be a bug?

Thanks

HTML5 layout

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Peter Grainge

Community Expert

In all browsers? Please check IE, FF and Chrome.

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G

gc31Author

Inspiring

Hi,

Yes it seems to be all browsers unless I'm doing something wrong. Don't think I am as it works in the parent with the same settings.

Peter Grainge

Community Expert

Hi,

I tried it at home. It appeared to work but after clicking on various books and topics a number of times via the TOC the sync was lost.

It appears to be a random issue as pages that did sync sometimes do not.

I uploaded your output to a server. It works much better there, but still randomly fails.

I will await the Update 3 and then test.

Thanks for your help.

Cheers

I'm testing in Windows 10 fully updated and the latest versions of the browsers.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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