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Dramonicus
Participant
November 13, 2014
Question

TOC Is not showing properly in IE8, also the images (home icon, print icon, etc.)are extremely distorted in IE8

  • November 13, 2014
  • 1 reply
  • 323 views

Hello,

I'm using Generate --> Primary Layout (Responsive HTML5). When I view my project in IE8, I get very distorted images (stretched out). The TOC also does not show up properly on the left hand side, if at all. However, if I use Chrome/Firefox, everything works fine.

I also notice I get an error on page from IE8 which states:

Object doesn't support this property or method

toctree.js

I'm assuming this is an issue with Java. I have been able to try this on IE9 which works fine as well.

Does RoboHelp not support IE8 with the TOC?

Upgrading higher than IE8 is not a possibility due to the company still using Windows XP.

Has anyone encountered this before or know of a fix for this? I tried updating Java but that did not seem to work either.

Thanks.

    This topic has been closed for replies.

    1 reply

    Inspiring
    November 13, 2014

    IE8 doesn't support HTML5.

    Willam van Weelden
    Inspiring
    November 14, 2014

    As Roger said, the HTML5 output is not working on IE8.

    Having said that, you can try a nice tool called HTLM5SHIV to add HTML5 support to IE8. It may not work, but perhaps you're in luck. See aFarkas/html5shiv · GitHub

    Kind regards,

    Willam