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Inspiring
January 17, 2013
Answered

Toc Links randomly not working

  • January 17, 2013
  • 1 reply
  • 781 views

Robohelp HTML 9.0.2.271

Word 2010 - documents hosted on SharePoint 2007

Windows 7 OS

Published in a merged Help project

Each time i generate a project one or more of the toc links do not expand when clicked.

The links which dont work change randomly.

Aboslutely no idea why this happens. Each of them have worked at some time or other but often not all completely.

I have spent the last two days generating and regenrating a project with tow linked word documents and each time the same issue recurs.

Any ideas how to resolve this ?

No errors show in the Errors list

This topic has been closed for replies.
Correct answer Peter Grainge

I was thinking about Linked documents as in File > Link but I see you mean URLs in your TOC.

I cannot readily think of any reason for them to randomly break. Try deleting the CPD files for the projects and then regenerating them.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 17, 2013

I am wondering if those TOC items are in your main TOC and you have updated the document. That could break them.

Could changes in the document be the answer?

Do you have this problem before you put the output on Sharepoint?

Are you generating locally and then publishing to Sharepoint or generating directly to Sharepoint?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Inspiring
January 17, 2013

I have just updated the TOcs in the orginal documents to be sure and refreshed and regenerated the project but the problem still persists.

The bad links change randonmly each time.

Not generating to sharepoint. Just linking documents tot he project from sharepoint.

Generating the Help output locally

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
January 17, 2013

I was thinking about Linked documents as in File > Link but I see you mean URLs in your TOC.

I cannot readily think of any reason for them to randomly break. Try deleting the CPD files for the projects and then regenerating them.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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