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hughbetcha
Known Participant
February 19, 2010
Question

TOC Slow to Appear

  • February 19, 2010
  • 1 reply
  • 669 views

Hi,

Using RH8 publishing to WebHelp. Have a number of merged projects. When the help site is launched in browser,the top menu bar and content area appear immediately, but takes about 7-10 seconds for the TOC to appear. Is this normal? I checked off and set "Synchronize Table of Contents" to "Automatically" and have speed optimized for Local PC or Intranet. Not sure if maybe my settings are not correct.

Any way to make TOC appear sooner?

Also, while I think of it, what is the difference between the Navigation Pane Preferred Format being set to "DHTML > Pure HTML" or just "Pure HTML" ?

Thanks!

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
February 19, 2010

Hi there

I believe you will see a difference if you re-generate the output and change the speed option from Local PC to the opposite setting. With Local PC, you are forcing the TOC to fully download before it's presented. This is likely causing the delay. The opposite setting causes the TOC to be loaded in smaller segments so it appears to load faster. The problem with that approach is that the synchronization may not work straight away because you may link to a second or third level topic that loads and tries to synchronize before its segment has arrived.

Cheers... Rick

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H
hughbetchaAuthor
Known Participant
May 7, 2010

Just an update, changing from "Local PC or Intranet" to "Website (Internet)" reduced the TOC load time from about 8 seconds to 4 seconds. Still doesn't appear instantaneous like on my other RoboHelp sites that do not have merged projects, but suppose 4 seconds isn't too bad and will have to live with unless there's some other further settings to speed it up.

The TOC from my previous site with the same number of merged projects and topics loaded instantly but we were then publishing to RoboHelp Server, so guess that would be one solution....

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