Topic does not display in Design or HTML View

[CRO1]

Greetings,

For some reason my RoboHelp X7 topic text does not display in the Design or HTML View. The topic text appears in the Preview mode and when I generate the WebHelp project.

How do I solve this problem?

Thanks,

[RoboColum_n_]

This has been reported in the past and I don't think anyone ever got to the bottom of what caused it. However closing the project and reopening solved the issue.

[Guest]

The same thing just started happening to me! I tried restarting the project, restarting Robohelp, and rebooting my computer. Nothing.

Thanks!
Erika

[Peter Grainge]

Dual monitors?

[Guest]

Nope!

[Peter Grainge]

Same in one of the sample projects supplied?

[Guest]

Yes. It does it with all of the projects. Funny thing...it was working this morning....then all of a sudden....Not!

[RoboColum_n_]

Are your source files located on a (deep intake of breath) network?

[Peter Grainge]

I'm thinking that maybe rather than trying this that and the other, it might be quicker to uninstall and reinstall.

[Guest]

Hi - my files are on my local PC.

[Guest]

Now it's really bad! I uninstalled Robohelp and reinstalled and the same thing still happens!

[Guest]

just for giggles - check the available disk space on your hard drive - the drive on which the project is located.

[Guest]

Thanks.....but I have plenty of disk space. Good thought though!

[Guest]

if you are absolutely sure, I'll shut up about it - but that was the source of the problem when I had a case of disappearing content not too long ago.

can you create new topics? do they behave?

just to rule it out, because the .CPD file turns out to be the villain in so many situations, you could back up your project, then try renaming the CPD file to let it rebuild. It may not solve the problem, but then again....

[Guest]

I'm starting a new uninstall/reinstall....stay tuned...

[Guest]

GEEZ...Now my computer crashes when I try to uninstall Robohelp!

[Guest]

ahhhh - the plot thickens!!!

scandisk and defrag!! might turn up problems that are only being hinted at right now.
(for what it's worth, I feel your pain!!!)

[Guest]

After almost a day and a half of tearing my hair out over this...uninstalls, reinstalls, reboots, all sorts of things....here's what it was....I lost my file association. I had to reset the htm files to open using the Robohelp WYSIWYG. Why this happened all of a sudden, I have no idea.

Thank you for all of your suggestions!
Erika

[Peter Grainge]

Erika

Can you confirm that the action was to associate HTM files with RH? That should not be necessary and I would have thought it would create other problems.

[Guest]

Hi,

I had the same problem today when I was using RoboHelp 7. Some of the topics would not display either in Design or HTML View. Later on, my co-worker helped me by adding more RAM to my pc (I had 1 GB before and now I have 2 GB of RAM). Now it seems to work fine now. The switch between topics display more quickly.

Thanks