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A
Anonymous
September 28, 2009
Question

topic hyperlink

  • September 28, 2009
  • 1 reply
  • 621 views

I'm a new RoboHelp user running verson 7 and creating online help for a saftware (java) app.

In trying to create links in my topic I have been successful except for one specific instance.

When I attempt to save the topic with the link I receive the following message.

The hyperlink "Customer_Support.htm');" used in "Manage_User_Profile.htm, is outside of the current project and will not be shownin the project manager.

When I generate the layout the link works (I have it set as a popup). The formatting of the error message seems odd to me specifically the ');

at the end of the hyperlink name but I'm not sure how that message is generated and the filename and topic title look okay.

As I said I am pretty new so I do appreciate the help. I did read the "where to post" and other info so hopefully I am inthe correct forum.

Any additional guidance is appreciate also.

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
September 28, 2009

Hi there

Your problem runs a bit deeper than you think. Basically you have linked to a HTML page that your project does not know about. When you do this, the link works on your PC but will likely fail when you create your output and make it available for others.

You need to figure out why that topic isn't inside your project. Once you do this and sort it things should resolve.

Cheers... Rick

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Willam van Weelden
Willam van Weelden
Inspiring
September 28, 2009

Hi,

This hyperlink may reference the file Customer_Support.htm');. Try selecting the hyperlink in WYSIWYG and look at the path behind href=. If it says Customer_Support.htm'); RoboHelp tries to open that file, including the bracket in the extension.

Greet,

Willam

A
Anonymous
September 28, 2009

Hello Willam,

Thanks for the quick response. I wish I had done that, but I was also squeezed for time and decided to delete and recreate the topic. That seemed to work.

Again much obliged.

Dave

Message was edited by: RoboWizard - Corrected Willam's name.

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