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lpatryas
Known Participant
July 31, 2009
Answered

Topics missing in my RoboHelp 7 project

  • July 31, 2009
  • 1 reply
  • 7304 views

Starting today, the RoboHelp 7 project I have been working in for a couple of years, no longer has topics. I thought maybe a path got corrupted so I was going to just import them back, but when I start to do that, it says they already exist in the project. How can I get them back into my project?

This topic has been closed for replies.
Correct answer Captiv8r

Some more information: I also have more of the same htm files in my project folder in this location: root > [app name]. The htm files in this location all have a name that starts with "Copy" such as "Copy_of_Viewing_interface_information." Why do I have these "copy" files? Thank you so much for your help.


Hi there

It's a standard behavior  of the Microsoft Windows operating system to prepend the file name with "Copy of". This generally happens under the following circumstances:

  1. You selected the files, right-clicked them and chose Copy. But you never opened a different folder. Instead, you elected to right click and choose Paste without changing the folder.
  2. This also may have been caused by an inadvertent click and drag when attempting to select and copy or move files.

Cheers... Rick

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1 reply

RoboWizard
RoboWizard
Inspiring
July 31, 2009

Hi there

Please post a screen capture of what you are seeing.

Before you do that, please read the post at the link below. Pay close attention to what is said about posting images.

Click here

Cheers... Rick

Helpful and Handy Links

RoboHelp Wish Form/Bug Reporting Form

Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

Adobe Certified RoboHelp HTML Training

SorcerStone Blog

RoboHelp eBooks

L
lpatryasAuthor
Known Participant
July 31, 2009

Thank you for looking into this. I searched and couldn't find an answer. A year ago, someone posted with my exact problem, but it was never answered. I also tried deleting my CPD file, and that didn't bring back my topics.

Here is the screen shot.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 7, 2009

Thanks Peter. It is a mystery to me too. In fact, it's just plain weird. But for now our problem is solved. I have told the writer involved to make back ups and generate a chm regularly so that there is recourse if the topics "disappear" again. I would like to know more about the real purpose of the hhp file though. It's obvious it has more involvement that HTML Help.

And just as a footnote. We generate most of our projects to a folder other than the !SSL! folder for just the reason you said. It helps when we zip up the output which is how we deliver. However that is not the case with the project where the topics went missing.

Thanks for you input. I appreciate it.


The circumstances in which the HHP is updated are now stated in Snippet 119 on my site. No need to generate that CHM.

See www.grainge.org for RoboHelp and Authoring tips

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