Inspiring

Question

Topics not loading in Internet Explorer 10

Forum|Forum|11 years ago
August 18, 2014
1 reply
481 views

Hello all,

I'm updating a help project in Robohelp 10. This is an existing project i had in Robohelp 10/Framemaker 11. I am simply updating my Frame content and regenerating (the FM project is linked). My company recently upgraded my browser to Internet Explorer 10.0.9200.17028.

I am noticing that some topics do not appear now (they are blank). This is a merged helpset (about 10 helpsets that are merged). I am running the helpset locally on my PC.

I've tried applying the IE 10 patch for RH10 and regenerating but this did not help. I am using RH10.0.1.292.

Everything looks fine in Firefox.

I am releasing this week and am not sure what else to try.

Any ideas?

Thanks in advance for any help.

HTML

This topic has been closed for replies.

Community Expert

Community Expert

There were a number of small patches. Check you have all the right ones.

Topics not loading in Internet Explorer 10

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

SuzieC2014Author

Inspiring

I have installed the patch described here:

Published help topics not visible in Internet Explorer 10

As well, I ensured that I was running the latest version of Robohelp 10 (by running Check for updates from within Adobe Robohelp).

Do I still need to search for and install other individual patches? If so, is there a list of these patches anywhere?

Thanks.

Community Expert

Community Expert

I posted the wrong link. Looks like there is one other patch for Windows 8 users. The link below is the best place to look.

RoboHelp Patches and Updates | WvanWeelden.eu

Beyond that the first thing I would try is a simple demo project to test.

See www.grainge.org for RoboHelp and Authoring tips

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.