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G
Ghiradelli
Participant
April 24, 2012
Question

Tree structure does not work in FireFox

  • April 24, 2012
  • 1 reply
  • 839 views

I want to know how to make the tree structure actually work in Firefox (later versions such as 9, 10, or 11)

The tree structure is the expand/collapse -/+ that is available in the CONTENTS tab

It works fine in IE, does not work at all in FF.

I am using Robohelp 9.

Could not find an answer in the help nor online.

Does anyone know how?

According to Adobe's Robohelp help guide, the lastest version of IE, FF and Chrome are supported.

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    April 24, 2012

    Welcome to our community

    Are you referring to the structure you get when you generate WebHelp? Or are you instead referring to clicking Insert > HTML Help Controls >  Table of Contents...

    If the former, it should be working but may require some detective work as to the settings you have in your Single Source Layout recipe. If the latter, I think that particular thing may have stopped working a while back. I haven't tested in a long while but memory seems to tell me it failed somewhere along the way with certain browser upgrades and higher security and all.

    Cheers... Rick

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    G
    GhiradelliAuthor
    Participant
    April 24, 2012

    Thanks Rick for responding so quickly.

    Sorry for not being clear.

    I meant what was visible in the generated help.

    What is interesting is it works just fine in IE. I wonder what is different enough that it doesn’t work in FF. Any ideas?

    G
    GhiradelliAuthor
    Participant
    April 25, 2012

    Hi there

    Can you post a screen capture of what you are seeing? Or even better, perhaps record using ScreenR or Jing and post a link to the recording so we can see first hand?

    http://www.screenr.com/

    http://www.techsmith.com/Jing

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks


    Rick, perhaps screen shots will do?

    As you can see from the IE version, the chapters can be expanded to show the topics

    In the FF version, clicking on the title of the chapter does nothing, it won’t expand and open.

    Appreciate any advice you can provide. tx

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