Unable to create new topics in RH 9 Word

Report · Jun 03, 2011

Since the switch from RH 5X to RH 9, new topics are not publishing. Typically the title would always be preceded by charachters, ex. "*

# $ K > @ Pacer Contacts," however, now when new topics are created the title formats differently, ex. "*loc_cnt #Test $Test +CONTACTS:0 KTest @Status|0|||0||Testing 123|||| Test." Also, when I look at the properties of the new page, the Topic Title & the Topic ID are blank.

Report · Jan 11, 2012

By any chance, did you manage to work this out?

I had the same problem for a while, then it went away by itself. Now it's back

Report · Jan 11, 2012

Hi David,

No, unfortunately not. I’m in the process of converting the projects to html and I can create new topics there. I never really figured out why it suddenly stopped. I hope you have better luck that I had.

Best regards,

Michelle Bosu

American President Lines Ltd.

JP & S Trainer

APL-Moving Business Forward

Visit us at www.apl.com

Report · Jan 11, 2012

Thanks Michelle.

I'll see if Adobe has any ideas on this

Report · Jan 16, 2012

Had a word with David offline and the problem seems to have gone away at his end on its own. Just wanted to confirm if other users are still facing this.

Thanks,

Mohit Arora

RH Engg Team

Report · Jan 16, 2012

Hi Mohit,

Yes, I’m still having issues creating new topics. The original project was in RH X5 Word before migrating it to RH 9 Word. Any suggestions?