Skip to main content
P
patpreeth
Participant
September 19, 2011
Answered

Unable to see the map ids although they exist in the map.h file

  • September 19, 2011
  • 1 reply
  • 847 views

Hi,

I am creating a context sensitive help file using Robohelp 9.

I have a map file (map.h) with all the map ids. However, when I import the map file into RoboHelp, and open the file for editing, some of the map ids are not visible in the "Edit Map ID" dialog. For example, map id: "1120" is not visible in the "Edit Map IDs" dialog, although it is present in the map.h file.

Due to this reason, I am unable to assign a topic to the map id. When I try to create a map id with the same number, a message is displayed as "Map ID already exists".

Is there a way to make all the map ids visible? How do I get to see all the map ids.

Thanks.

    This topic has been closed for replies.
    Correct answer AlbusTeck

    Hello Patpreeth,

    I would suggest here to create a new map file with that particular topic and test if the issue is reproducible or not. This will narrow down the issue whether there is any issue with the map file or with the map topic name?

    Regards

    Swaraj

    1 reply

    A
    Adobe Employee
    AlbusTeckCorrect answer
    Adobe Employee
    September 19, 2011

    Hello Patpreeth,

    I would suggest here to create a new map file with that particular topic and test if the issue is reproducible or not. This will narrow down the issue whether there is any issue with the map file or with the map topic name?

    Regards

    Swaraj

    P
    patpreethAuthor
    Participant
    September 29, 2011

    Hi Swaraj,

    Thanks for the suggestion.

    I found the issue. There were multiple map ids with the same map number. Due to this reason, the first instance (or rather in alphabetical order) of the map id is shown in the "Edit Map ID" window. So, I picked only those map ids that are used for the HTML topics, placed them in a new file and opened it in RoboHelp. The map ids were displayed and I could assign the specific topics.

    Regards,

    Patrecia

    johndaigle
    johndaigle
    Legend
    September 29, 2011

    Just a quick thought for the future, Patpreeth. RoboHelp has a lot of useful Reports including:

    1. Map IDs
    2. Duplicate Map IDs
    3. Topic Properties which shows if a topic has been assigned a Map ID.

    You create these reports "on the fly" with the Tools > Reports command

    John Daigle

    Adobe Certified RoboHelp and Captivate Instructor

    Evergreen, Colorado

    www.showmethedemo.com

    John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices