Update install error - Specified product is not installed on this machine. Please quit the installer

[AMTW2025]

Hi,

I unsinstalled RH 2020 from my machine and reinstalled it. I am able to launch RH now and open a project. But, when I try to check for updates, I am getting this error:

"Specified product is not installed on this machine. Please quit the installer and start over".

My current version is 2020.0.156

Please  help!

[Jeff_Coatsworth · Accepted solution]

That RH2020.0 initial version had a bug in it that stopped the updater from working - go to https://www.adobe.com/support/robohelp/downloads.html to grab the latest patch & it will start working again.

[AMTW2025]

Thanks! I installed the patch and it is working!