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tatkinson
Known Participant
August 3, 2009
Question

Upgraded from 5 to 8 and.....

  • August 3, 2009
  • 1 reply
  • 1443 views

RoboHelp opens in "Starter." Is this correct?  Secondly, when I open an existing xpf, my topics and TOC are not viewable.  How can I correct this?


Online help is no help.

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    August 3, 2009

    Hi there

    Indeed it's common to see the Starter in the application when you first open it up.

    XPF? I think you mean XPJ. Can you please post a screen capture of what you see? DON'T attach it. Insert using the Camera icon.

    Or perhaps describe in rich detail exactly what you are doing when you open the project. It could be that you are simply unfamiliar with the new interface.

    Cheers... Rick

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    T
    tatkinsonAuthor
    Known Participant
    August 3, 2009

    Yes, xpJ. Sorry

    I tried to paste the captured image, but it was not allowed, and, of course, the online help is NO HELP.

    I'm sure I am unfamiliar with the interface, but, of course, online help is NO HELP. Be patient with me, please, I've only been a Technical Writer for 28 years.

    When I installed version 8 and tried to open an existing project file, it did not locate it at first. I went to my files and double clicked on the xpj file I wanted. It opened in RoboHelp, but I can not locate my topics or TOC, etc.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    August 3, 2009

    Hi Tom

    Check out the link below and pay close attention to item number 7.

    Click here to view

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

    Adobe Certified RoboHelp HTML Training

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    I have taken the liberty of editing your post to remove your email address. If you want emails offering enlarged body parts, post it again.

    It's easy to upload the wrong image so I thought you had uploaded the wrong one in the light of your words. If that is what is coming up as the default, I can only assume you must have saved over the top of the supplied default. Download one from my site and you will see Project Manager.

    The tip Rick has pointed you to is for slow opening of tabs but if you cannot find your topics, I'm not clear how you are opening any.

    Slow opening of the project is another thing. Make a backup of your project first and then delete the CPD file using Windows Explorer. Open the project after that, load one of my environments and then tell us how things are working.

    See www.grainge.org for RoboHelp and Authoring tips

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