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Participating Frequently
April 29, 2015
Answered

WebHelp 5.10.001 JavaScript runtime error

  • April 29, 2015
  • 1 reply
  • 2024 views

Using WebHelp 5.10.001 (Adobe RoboHelp 11, WebHelp 5.50) and am receiving the following error:

JavaScript runtime error: Object doesn't support property or method 'RegisterListener'

The above occurs on js file: whproxy.js

function RegisterListener(framename, nMessageId) {

    var wSP = getStubPage();

    if (wSP && wSP != this) {

        //return wSP.RegisterListener(framename, nMessageId);

    }

    else {

        return false;

    }

}

So I commented it out to avoid the error being thrown. What is the fix for this?

This topic has been closed for replies.
Correct answer Willam van Weelden

Hey - I was troubleshooting this on the behalf of another - whom has since told me the issue has been fixed. All that I know is that the broken page was done and the issue is no longer present. Not sure what was exactly completed - perhaps a rebuild?? This can be closed out.


Very strange. Thanks for letting us know that it was fixed.

1 reply

RajeevAdobe
Adobe Employee
Adobe Employee
April 29, 2015

Did you test the output on any other browser like Google chrome and Firefox?

Is it happen with a specific project or any project you create in Robohelp 11.

Regards,

Rajeev.

will3mAuthor
Participating Frequently
April 29, 2015

Yep - tried in IE, Chrome and Firefox. The error is thrown all the time regardless of browser so to hide it I commented out the code. That's like a bandage and I'd prefer to find a valid solution.

RajeevAdobe
Adobe Employee
Adobe Employee
April 29, 2015

any project; granted we have one main but did spin up another smaller project.


Could you please check that Robohelp 11 is updated to the latest update and also try to clear the cache and temp files from the machine and test the output.

Also could you please also check to login with any other user account in your machine which has the complete admin rights on it.

Is it possible for you to share the generated output with us or the project.

Regards,

Rajeev.