A

Anonymous

Question

WebHelp doesn't display in IE8 after applying IE10 fix

Forum|Forum|12 years ago
June 17, 2013
1 reply
789 views

We're using RoboHTML 9 to generate WebHelp. We've applied the IE10 fixes to the output; however, after copying and replacing the 2 files, the Help does not display in IE8. We are running the Help locally in a Windows 7 system.

Tons of js errors appear in IE8...examples:

'whMessage' is undefined

whskin_frmset01.htm

Message: Script error

Line: 0

Char: 0

Code: 0

URI: file:///[masked]/WebHelp/whver.js

Message: Script error

Line: 0

Char: 0

Code: 0

URI: file:///[masked]/WebHelp/whutils.js

We've cleared cache and the errors still appear. Doesn't occur in Firefox and Chrome. Any ideas?

WebHelp

This topic has been closed for replies.

Willam van Weelden

Inspiring

Weird. Does it work in IE10 though?

This almost suggests that there is a syntax error in one of the scripts blocking the execution. But that would normally break all browsers...

Do you have a plugin like ChromeFrame installed? Perhaps that is playing foul.

If you click F12 and go to the tab console, reload the page. Can you post the errors from the console?

Greet,

Willam