Inspiring

Answered

When I attempt to edit Topic Properties of an open topic, RH crashes

Forum|Forum|12 years ago
August 6, 2013
2 replies
2527 views

Using RH10, to generate CHM files. When I attempt to edit topic properties of an open topic, RH crashes. Is there a patch for this?

Thanks!

HTML help

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Correct answer Tina_Z-B

I have discovered what was causing the problem: I had customized a setting so that word wrap worked in the design pane (my view is set to 125%). Once I changed this setting back to the original value of FALSE, I can now edit Topic Properties of an open topic. The setting I changed was:

HKEY_CURRENT_USER\Software\Adobe\RoboHelp\9.00\RoboEditor\Defaults\Pag eLayout

Thanks to everyone who tryed to help!

T

Tina_Z-BAuthorCorrect answer

Inspiring

I have discovered what was causing the problem: I had customized a setting so that word wrap worked in the design pane (my view is set to 125%). Once I changed this setting back to the original value of FALSE, I can now edit Topic Properties of an open topic. The setting I changed was:

HKEY_CURRENT_USER\Software\Adobe\RoboHelp\9.00\RoboEditor\Defaults\Pag eLayout

Thanks to everyone who tryed to help!

A

Amebr

Community Expert

Good sleuthing.

I'd recommend reporting the bug, if you haven't already.

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

Amber

Jared Hess

Legend

You can turn on word wrap, but it did end up causing me some problems. However, this is how I did it:

Close RoboHelp

Click Start > Run and type regedit into the Run dialog, then press Enter.

The Windows registry editor should open.

Locate the following key:

HKEY_CURRENT_USER\Software\Adobe\RoboHelp\9.00\RoboEditor\Defaults\Pag eLayout

Double-click the key name and change the value from FALSE to TRUE

Leave the Windows registry editor open (in case you wish to revert)

Restart RoboHelp, open a topic and see what you think.

If you dislike, return to the Registry Editor and revert the setting back to FALSE.

Thanks. I did what Tina said and received the same crash when I tried to change the topic properties, so it sounds like text wrapping while zoomed in does work but only as long as you don't try to change the topic's properties.

Peter Grainge

Community Expert

If it were a bug we would all be dead in the water!

First try trashing the CPD file and reopening the project.

If that fails, does it happen with the sample projects? Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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T

Tina_Z-BAuthor

Inspiring

Hi Peter:

Based on your response, here’s my results:

I renamed my CPD file to ‘Old_CPD.cpd’

Upon opening project, RH created a new CPD file

Edit of Topic Properties on open topic still causes crash.

Opened the sample project = EmployeeCare

Edit of Topic Properties on open topic still causes crash.

Suggestions?

Tina

Peter Grainge

Community Expert

Are all other programs working correctly?

Have IT made any changes that might be relevant?

Was Rh10 working OK or is this a new installation that has never worked? In other words your earlier version was OK but the problem started on upgrade.

Have you rebooted the PC since this started?

Beyond that it might be time to consider a reinstall.

Let us know how you get on.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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