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PSCW
Inspiring
March 28, 2016
Question

When we upgraded from RH11 to RH2015 the upgraded project didn't have any of the topics in it. Is there a way to get the topics to appear without having to import them after the upgrade?

  • March 28, 2016
  • 2 replies
  • 2246 views

When we upgraded from RH11 to RH2015 the upgraded project didn't have any of the topics in it. Is there a way to get the topics to appear without having to import them after the upgrade?

This topic has been closed for replies.

2 replies

Captiv8r
Legend
March 28, 2016

HI there

Can you share a screen shot depicting your RoboHelp application?

Cheers... Rick

PSCW
PSCWAuthor
Inspiring
March 29, 2016

Hi Rick,

Here's a screenshot of my workspace after upgrading a RH11 project to RH2015 showing nothing in the Topic List, all the topics in the broken links folder, and the TOC showing missing files. I also received the error dialog inserted after the workspace screenshot for every project I've upgraded to RH2015. For each project, this is the result I see after the upgrade:

Any help would be greatly appreciated!

Thanks!

Pat

Jeff_Coatsworth
Community Expert
Community Expert
March 29, 2016

Projects created before RoboHelp was optimised for working on a network

must be upgraded locally before running them on a network.

Maybe that is the issue.


@PSW – are you completely patched up in your RH2015 version? That may be the issue when upgrading old projects…

Jeff_Coatsworth
Community Expert
Community Expert
March 28, 2016

That shouldn’t have happened – is there any source control at work here?

PSCW
PSCWAuthor
Inspiring
March 29, 2016

Hi Jeff,

No, there is no formal source control over these files. They are legacy help files that were originally created when RH wasn't owned by Adobe (and before I started working here in 2006). But, we had no problems migrating from that super old version to the TCS but are seeing problems going from RH11 to RH2015. Go figure. Not sure what could fix this, but we have imported the files for a couple of the projects that had missing Topics, but others are very large and cumbersome so I thought I'd check with the RH community to get some assistance.

Thanks!

Pat