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Known Participant
March 16, 2009
Question

Where has the user defined variable pod gone?

  • March 16, 2009
  • 8 replies
  • 2264 views
Last week I used the User Defined Variable pod to define some user defined variables in a project.

Today I click View > Pods > User Defined Variables and nothing appears! Furthermore, on the Insert menu, the User Defined Variable option is greyed-out.

Has anyone experienced this before? What is the solution?

Regards

Ian Saunders
    This topic has been closed for replies.

    8 replies

    Peter Grainge
    Community Expert
    Community Expert
    March 16, 2009
    For what it is worth, RH8 has a script that does this.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Inspiring
    March 18, 2010

    Peter, you have once again saved me from having a meltdown!  The same thing just happened to me in RoboHelp 7.  All of a sudden I could get the Project Manager pod to open.  I uninstalled and reinstalled, and still couldn't.  Got an error and it shut down when trying to load my environments.  So I loaded the default environment, and voila!  It worked.  Thanks!

    Known Participant
    July 12, 2012

    I'm not the great and powerful Peter, but hopefully youl find this helpful.

    Right-click the menu and choose Customize... Then from the General tab, ensure the Menu Bar is selected and click the Reset... button.

    Dismiss the dialog and see if things are better.

    If it helps, I've spent time with Peter on a few occasions. Perhaps that helps my credibility?

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    Hi Rick,

    That did the trick nicely. Many thanks for that.
    I've just clicked the "Was this helpful - Yes" link on your post, so hopefully you'll get some extra chocolate or something now.

    Blimey, where would we be without forums eh? Anyone remember life pre-internet? Now there's a scary thought...

    RoboColum_n_
    Legend
    March 16, 2009
    You could use a find and replace tool such as FAR or BkReplaceEm if you know the code that RH would use for a variable. There is not other way inside RH without manually looking for the text string and replacing it with a variable.
    s4undersAuthor
    Known Participant
    March 16, 2009
    OK, thanks!

    While we're on the subject, is there an easy way of replacing a text string with a user variable throughout all the topics in a project?
    Peter Grainge
    Community Expert
    Community Expert
    March 16, 2009
    Possibly accidentally moved to somewhere in your layout where you couldn't see it.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    RoboColum_n_
    Legend
    March 16, 2009
    Chances are it didn't Ian but may have got "hidden" somewhere in the UI. You may want to save your own environment in case this happens again.
    s4undersAuthor
    Known Participant
    March 16, 2009
    Peter,

    Your solution worked! Many thanks for your help!

    I’m fairly sure that I had the cursor in a topic. Now it’s fixed, I can’t check...

    Why would the pod disappear?

    Best wishes

    Ian
    Peter Grainge
    Community Expert
    Community Expert
    March 16, 2009
    Welcome to the forum.

    Easiest solution is to File > Load Default Environment.

    You say the insert option is disabled. When a topic has focus? Click in a topic and try again.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    s4undersAuthor
    Known Participant
    March 16, 2009
    Sorry, I should have said that this is RH7.

    Ian