Which browsers support Webhelp in RoboHelp HTML

Question

Hi all,I generated a webhelp layout in Robohelp HTML version 7.01.001.If I open the default topic using IE, IE asks me to first enable a ActiveX control.If I open it using Firefox or Safari, I can see the content and left navigation bar immediately.If I open it using google Chrome, the left navigation bar is blank…Can you give me a list of supported browsers and versions? Also I don’t want the prompt for enabling ActiveX control when opening it IE. I thought it is a pure HTML page with some javascript. Not sure why it needs ActiveX control to be enabled….Thanks,Vinay Jaassiel KankipatiTechnical Writer

RoboWizard · Accepted Answer

Hi thereGoogle Chrome wasn't out at the time RoboHelp 7 was created. So it's no surprise that WebHelp doesn't display properly in Chrome.In IE, you only see the Yellow Information Bar (YIB) when you run it locally off the C drive. Most folks copy WebHelp to a Web Server. When users access it from a Web Server they are in a different security zone and will not encounter the YIB.Cheers... Rick Helpful and Handy LinksRoboHelp Wish Form/Bug Reporting FormBegin learning RoboHelp HTML 7 or 8 within the day - $24.95!Adobe Certified RoboHelp HTML TrainingSorcerStone BlogRoboHelp eBooks

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