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Known Participant
July 29, 2013
Frage

Why do files drop out of WebHelp builds when they exist in the original project?

  • July 29, 2013
  • 1 Antwort
  • 4194 Ansichten

I am using RH 10 (upgraded early June 2013), Windows 7 and we support IE 9, Chrome, and Firefox.

I build my WebHelp to a WebHelpGenerated folder before checking it into CVS for my development to pull and place in our product.

My project has 1200 files.

I update a topic, save, generate, and lately the build has missing topic pages.

They display in the TOC, but the file is missing altogether and when I check the output View in RH10, it is missing there too, but the file is in the existing project folder. Somewhere along the way, the build is not picking up miscellaneous files.

In 2 of 3 cases, in my project folder, I had the original file and what I assume is some kind of duplicate file, that had a tilde symbol, for example, instructions~.htm. I didn't have permissions to do anything with this file, but after a reboot, I could delete the file, rebuild the Help and everything would be fine. In one case, I didn't have the odd file, but couldn't get the missing file in the build until a reboot.

Any help you can provide would be greatly appreciated.

Thanks

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1 Antwort

Captiv8r
Legend
July 29, 2013

Hi there

Files don't typically just "fall out" of a build. Are you certain that you aren't using some sort of build expression along with Conditional Build Tags that is causing this to happen?

Cheers... Rick

Known Participant
July 29, 2013

Perhaps "fall out" was the wrong way to describe, but random files are not getting built so when you try to open the topic, you get a "page not found" error, since the htm is missing from the output file.

To answer you question, no, I don't use build tags.

Thanks

Captiv8r
Legend
July 29, 2013

Hello again

So this is happening immediately after you build WebHelp before you place it on the server? Or is it happening after you upload to the server?

Cheers... Rick