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April 29, 2011
Answered

why is first topic not displaying in merged help?

  • April 29, 2011
  • 1 reply
  • 346 views

I created a merged help system in RH 9, following Peter Grainge's "Merging WebHelp - RoboHelp 8" steps.  When I open the default (index) file in the parent, the first topic doesn't display and I get this error in the topic frame:

Internet Explorer cannot display the webpage.

I can click on any topic from the TOC frame and it will display properly.

I did follow Step 8 (Forcing the TOC to synchronise) and made the change to the whthost.js file in the generated output folder for both the parent and the child.

I also tried to search this forum before asking this question, using google as directed since the forum search is broken. But I wasn't able to find anything relevant.

Thanks for your help.

Jenny


    This topic has been closed for replies.
    Correct answer Peter Grainge

    When that happens it is almost certainly because the path to the redirect is not right. Check that the relative path is correct and that the target file is where it should be.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    April 29, 2011

    When that happens it is almost certainly because the path to the redirect is not right. Check that the relative path is correct and that the target file is where it should be.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    April 29, 2011

    That was it. I missed the line in your instructions that says, "You will need to amend the path..."

    Thanks!