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October 19, 2010
Question

Wierd characters iso-8859-1  UTF-8 RH8

  • October 19, 2010
  • 1 reply
  • 7293 views

I have 10 projects that all work fine, except this one. On the top of every page the following appears:   , I get the same in IE and FF.  So I deleted my build and created a fresh blank (only welcome topic) project in RH8, same result.  How can they all work except this one, and it's a new blank fresh project?

Sorry if this has been answered before I have read alot of threads and I can't seem to find an answer that works for this project.

Here is what appears on the top of the welcome topic:

The coding a the top of my topic before compiling:

<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="generator" content="Adobe RoboHelp 8" />

This topic has been closed for replies.

1 reply

Willam van Weelden
Inspiring
October 19, 2010

Hi,

You're seeing the Byte Order Mark (BOM).

See this post: http://forums.adobe.com/message/3189093#3189093

Please post back if the other post isn't helpful.

Greet,

Willam

October 20, 2010

Ok, so back when I was using RH5 it created HTML pages now with RH8 it creates XHTML pages and thats why all of my old projects work and this new project doesn't, from what I have been reading.  Correct?

Something to do with the code: <?xml version="1.0" encoding="utf-8" ?> that is automatically generated with each new page by RH8? Find and replace? Any other permanent fixes? Will this happen with every RH8 project I create? If so, I want my money back because I am going to have to go back to RH5.

Willam van Weelden
Inspiring
October 21, 2010

Once again I do think it is the server. All projects work fine locally, one does not on the server. There is clearly something that the server does not like about the one project and that is the BOM. Why it is only affecting this project is less clear. Have you spoken to your IT people about this as that is a matter they will likely understand better.

Did you try the samples as suggested?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge


Hi,

The BOM are used to determine how the file is encoded. It has nothing to do with the xml declaration. Hence Peter's suggestions about your servers not being configured correctly.

If you want to strip the BOM, follow the links of my previous post. They point to a site with instructions to mass strip the BOM from files.

Greet,

Willam