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Inspiring
May 24, 2013
Question

Will it ever be possible to put snippets within snippets?

  • May 24, 2013
  • 1 reply
  • 1241 views

I write a lot of service procedures.  Our field people like the procedures to flow top to bottom only without hyperlinks all over the book to remind how to perform various procedures.

Using snippets inside DHTML dropdown boxes, I can provide information to our field techs who need detailed steps and others can just perform the step without having to read a bunch of details they already know.  Some snippet steps use information that is repeated all over the book so I would like to put a snipped within a snippet for the novice field guys who really need to know every last screw to turn step by step.

RH9 will not allow putting a snippet inside a snipped.  Further, if you have too many levels of DHTML dropdown boxes within other dropdown boxes, it gets confused.  Once RH9 let me put a snippet inside a snippet and it worked for 5 minutes and then crashed our project.  It took hours to undo that one but we finally got version control to go back in time and then we were ok.

My question, is there any plan to allow snippets within snippets or can that feature be added to the request bin?  Also, is it possible for the RH people to test multiple levels of DHTML drop boxes with DHTML drop boxes?  ... say 3 or 4 deep? 

Having procedures that flow from top to bottom only is becoming more and more important, especially when using tablet devices.  Scrolling around and hyperlinking is a hassle and easy for our techs to get lost.  The dropdown boxes are working beautifully but we are just having a lot of trouble stacking them several deep in some more complex procedures.

Thanks,

dv

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1 reply

Peter Grainge
Community Expert
Community Expert
May 27, 2013

Only Adobe know. Adobe never tell in advance!

The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

Sorry but that sort of question cannot be answered here.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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rasterdanAuthor
Inspiring
January 23, 2014

Not only did I ask for snippets within snippets but I also asked for password controlled .chm files.  This would help us to secure our service manuals.

Thanks for the link.

dv

Peter Grainge
Community Expert
Community Expert
January 23, 2014

I will draw Adobe's attention to both points as I do know others have sought them. However, if the password protection requires a change to the help compiler, good luck with that one as they last updated it about ten years ago!


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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