Skip to main content
N
namedujour
Inspiring
August 28, 2012
Answered

Windows 7/RH 9 Conflict

  • August 28, 2012
  • 1 reply
  • 6802 views

We upgraded to Windows 7 a couple of weeks ago, and since that time we've experienced problems using the Search feature. When you type in a word that is DEFINITELY in one or more topics, the Search results are "no topics found." It doesn't matter if the word is in quotes or not in quotes. It doesn't matter if it's a single word or phrase.

I've asked the programmers to look into this, but wondered if anyone else has addressed this and has a solution. If so, please advise.


Thanks!

This topic has been closed for replies.
Correct answer namedujour

I'm upgrading to Robohelp 10 next week. If this solves the problem, I'll keep you apprised.


Update: I just loaded Robohelp 10 and tested. It appears that the problem with the Search feature is resolved - at least in a preliminary test. I have other people testing as well, but so far so good.

So that appears to be the fix to the problem.

Thanks everyone!

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 28, 2012

What type of help are you creating?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
N
namedujourAuthor
Inspiring
August 28, 2012

Webhelp

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 28, 2012

I did a search for Windows 7 and didn't find anything. If you run across it could you please let me know? If it's a known issue, is Adobe working on a fix?

As for "location" the project is on a test server, a live server, and a secure server, and it doesn't work in any of the three locations. There's really no other location for me to shoot for. I won't have time to recompile it as a different help project until next week, but I'll see how that goes when I do.


The fix is RoboHelp 8, 9 or 10. There is no way they will go back to RoboHelp 7 and fix it to work on Windows 7.

It is the location of the project that I am talking about, not the location of any outputs. Are we on the same hymn sheet there? RoboHelp projects must be on the author's PC, not a server or a network location.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices