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L
LBway
Known Participant
May 6, 2008
Question

Wrong Default Topic Displays

  • May 6, 2008
  • 12 replies
  • 1606 views
I'm using both robohelp and robohelp server 7. I have published several project to the server, and all works okay. Except...I can't get the "welcome" topic to display as my default project. I've moved the project containint that topic to the top of the server list, and set that topic as the default, but when I open the help, that's not what displays.

If I view the project through the server pod, it displays the right topic. It just doesn't display that topic when I view the help through the IP address.

Ideas???
    This topic has been closed for replies.

    12 replies

    H
    HKabaker
    Inspiring
    May 8, 2008
    In WebHelp and WebHelp Pro, the start page is specified in two files: whnjs.htm and whstart.js.

    The first sets up a default start page for browsers than can't display frames.

    Have you verified that the whstart.js file on the server matches the one in your output?

    Harvey
    RoboColum_n_
    RoboColum_n_
    Legend
    May 8, 2008
    Can we just check that there are no build tags being specified that is excluding the default topic? Also you should ensure you have the republish all option set.
    MergeThis
    MergeThis
    Inspiring
    May 8, 2008
    It sometimes helps if you completely strip all files and folders from the generate and publish directory locations and then regenerate and republish.


    Good luck,
    Leon
    L
    LBwayAuthor
    Known Participant
    May 7, 2008
    Both are the same.
    H
    HKabaker
    Inspiring
    May 7, 2008
    Backing up a step, let's look at your WebHelp layout and WebHelp Pro layout, one at a time, because they probably don't use the same settings.

    On the first page of each sequence, what is in the "Default Topic" field?

    Are they the same?


    Harvey
    L
    LBwayAuthor
    Known Participant
    May 7, 2008
    I changed my output folder, and published again, it the project's default page still displays correctly.
    L
    LBwayAuthor
    Known Participant
    May 7, 2008
    I changed my output folder, and published again, it the project's default page still displays correctly.
    L
    LBwayAuthor
    Known Participant
    May 7, 2008
    I changed my output folder, and published again, it the project's default page still displays correctly.
    L
    LBwayAuthor
    Known Participant
    May 7, 2008
    My folder output is set automatically to this folder \!SSL!\WebHelp_Pro - i left the default as is. If I open the project from that folder, the project displays correctly.
    RoboColum_n_
    RoboColum_n_
    Legend
    May 7, 2008
    If it isn't already, specify your output location on a local drive and see if the output works OK. This will eliminate RH from the problem and focus purely on RH Server. Then try publishing to a different location and see if you get the same results.
    RoboColum_n_
    RoboColum_n_
    Legend
    May 7, 2008
    So if you go to the location of your webhelp pro output (note I said output not the published location) what topic displays.
    L
    LBwayAuthor
    Known Participant
    May 7, 2008
    The very first topic in the TOC for that project displays, but that is not the topic that I select for the default topic.
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