Answered
X5 Crashes during HTML compile
I've searched through the forum for my problem, but although
some are close, none mirrors the situation I've recently
encountered. I'm working with RH X5 in a Windows 2000 environment
(Windows 5.00.2195, with Service Pack 4). As of October, everything
was working well. Due to the rather ancient development environment
that is being used in our company, I'm restricted to generating
Compiled HTML as the help output. All of this was working well
through October of last year, but now RH is crashing during the
compile of the help file.
I watch the compilation process. It seems to be generating all of the content and support files. I end up with a '!chm_tmp_folder_0' file that appears to contain everything I will need in the .chm file. But about 30 to 40 seconds after it completes the 'ehlpdhtm.js' step in the generation process, it has started into 'Processing keywords...', the generation dialog box just disappears, RH doesn't refresh, and it then closes without comment after another few seconds. I end up with the aforementioned tmp folder, and a .chm file that seems to be about the right size, but when I try to open it, I get a 'The page cannot be displayed' message.
I've moved the project folder to a folder with a short file name just off the root of the hard drive and tried to run it again. Same problem. I updated RH to version X5.0.2 (I had been at X5.0.1) . . .same problem. I verified that Comcat.DLL was version 4.71 or higher, as suggested in tech note rb_10293, verified all url's had the proper slashes for web addresses, verified I had a proper default topic and window, then I tried the trick of deleting the .xpj file and opening the project from the .hhp file. It's still crashing when I try to generate the help system as Compiled HTML, in exactly the same place each time. (Oh, and to multiply the frustration: WebHelp Pro, FlashHelp, and Printed Documentation outputs all generate successfully.)
Any ideas why my project is crashing like this?
I watch the compilation process. It seems to be generating all of the content and support files. I end up with a '!chm_tmp_folder_0' file that appears to contain everything I will need in the .chm file. But about 30 to 40 seconds after it completes the 'ehlpdhtm.js' step in the generation process, it has started into 'Processing keywords...', the generation dialog box just disappears, RH doesn't refresh, and it then closes without comment after another few seconds. I end up with the aforementioned tmp folder, and a .chm file that seems to be about the right size, but when I try to open it, I get a 'The page cannot be displayed' message.
I've moved the project folder to a folder with a short file name just off the root of the hard drive and tried to run it again. Same problem. I updated RH to version X5.0.2 (I had been at X5.0.1) . . .same problem. I verified that Comcat.DLL was version 4.71 or higher, as suggested in tech note rb_10293, verified all url's had the proper slashes for web addresses, verified I had a proper default topic and window, then I tried the trick of deleting the .xpj file and opening the project from the .hhp file. It's still crashing when I try to generate the help system as Compiled HTML, in exactly the same place each time. (Oh, and to multiply the frustration: WebHelp Pro, FlashHelp, and Printed Documentation outputs all generate successfully.)
Any ideas why my project is crashing like this?
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