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disneeprincess
Known Participant
April 29, 2010
Answered

ZoomSearch Instructions for RoboHelp

  • April 29, 2010
  • 1 reply
  • 1988 views

Hi,

I'm using RH 7, generating WebHelp/context sensitive help.

I'm thinking of incorporating ZoomSearch into my RH project. I'm trying to follow Peter's instructions for ZoomSearch, but I'm confused.

I publish my project directly to a server, not to my hard drive. So in Step 2, do I still need to add the folder? If so, how can I add it to a server?

Thanks,

Julie

This topic has been closed for replies.
Correct answer Peter Grainge

Hi Peter,

So sorry to be muddled with my explanation. What I meant is: the application developer came to my computer and entered the server name on the WebHelp Publish screen in the servers box. That's what I meant by the application developer set up the publishing to the server. I'm under the impression that I'm not publishing to my hard drive; am I correct in this impression or am I still confused?

(I just have to say that after a year of working with RH, I should have pushed for taking a training class instead of trying to learn RH from a book. I am sorry that I have to keep asking these questions, and I thank you guys for taking the time to help.)

Thanks,

Julie


If you are publishing to the server, you need to add the extra files manually.

If you can see the server via Windows Explorer, you can use that. Otherwise you need to use FTP. If you show the relevant section of my instructions to your developer, they will be able to help you and it should not take long.

None of this would be in a RH training course as you are stepping outside what RH provides.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Captiv8r
Captiv8r
Legend
April 29, 2010

Hi there

Just an observation. You said:

disneeprincess wrote:

...I publish my project directly to a server, not to my hard drive...

You should be working locally. This means your project exists on your local C drive in a location such as C:\Projects\MyProject and you output locally such as C:\Projects\MyProject\!SSL!\WebHelp.

From what you posted it would seem that your output location isn't local and is the server instead. This is asking for trouble and is why the Publish function exists.

If I'm understanding what you wrote correctly, you seriously need to reconsider your workflow.

Cheers... Rick

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disneeprincessAuthor
Known Participant
April 29, 2010

Oh my. Now I have more confusion. I generate my output locally and the project is on my C: drive. When I publish, the application developer set it up to publish to the server. What am I supposed to do and why is it bad to publish to the server? This is context sensitive help for a web site. If we need to change the workflow, I will have to explain this to the application developer.

Thanks for your input,

Julie

D
disneeprincessAuthor
Known Participant
April 30, 2010

If you are publishing to the server, you need to add the extra files manually.

If you can see the server via Windows Explorer, you can use that. Otherwise you need to use FTP. If you show the relevant section of my instructions to your developer, they will be able to help you and it should not take long.

None of this would be in a RH training course as you are stepping outside what RH provides.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge


Ok, thanks. I will take this up with the developer.

(I just meant that understanding the generate vs. publish process - as well as some other things about RH - might have been easier if I had taken a training class. Meanwhile, we have the forums to help us, so thank you!!!)

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