Hello, I am using RoboHelp 2017. I have noticed that there is a character limit to the bookmarks that we are using for subtopic navigation. This is primarily on linked Word Documents; the Table of Contents Headers we use in the word documents do not display fully in RoboHelp and are thus shortened when we publish our site.
DOes anyone know how to correct this?
I wanted to get to the bottom of this so I created a Word document with bookmarks. I found that Word would not let me add any bookmark with numbers in it so I am curious as to how you managed that?
The next thing I found was that on linking a document to a project, unless the document has a TOC the bookmarks don't get imported. Is that your experience?
Then I linked and found that the bookmarks in Word had been renamed to the text of the heading rather than what I had entered.
I then went back to the document and changed the headings so that they had forty, thirty and twenty characters.
On updating the document I then got this in RoboHelp. The numbers are simply because each heading have the text I used. As you say, it gets clipped on linking. The logic of my headings was that "bookmarked" and "_ookmarked" both contain ten characters so I hoped to glean some information from that.
Finally I went back to the document and removed the underscores replacing them with B.
That confirmed beyond a shadow of doubt the limit is 25, albeit RoboHelp adds a number if a duplicate gets created and a further clipping occurs with underscores.
There is no setting I can find that allows you to change that number and so far I haven't found any way of changing how this works, other than the obvious limiting the headings in Word to 25 characters.
Hello, I am using RoboHelp 2017. I have noticed that there is a character limit to the bookmarks that we are using for subtopic navigation. This is primarily on linked Word Documents; the Table of Contents Headers we use in the word documents do not display fully in RoboHelp and are thus shortened when we publish our site.
DOes anyone know how to correct this?
I wanted to get to the bottom of this so I created a Word document with bookmarks. I found that Word would not let me add any bookmark with numbers in it so I am curious as to how you managed that?
The next thing I found was that on linking a document to a project, unless the document has a TOC the bookmarks don't get imported. Is that your experience?
Then I linked and found that the bookmarks in Word had been renamed to the text of the heading rather than what I had entered.
I then went back to the document and changed the headings so that they had forty, thirty and twenty characters.
On updating the document I then got this in RoboHelp. The numbers are simply because each heading have the text I used. As you say, it gets clipped on linking. The logic of my headings was that "bookmarked" and "_ookmarked" both contain ten characters so I hoped to glean some information from that.
Finally I went back to the document and removed the underscores replacing them with B.
That confirmed beyond a shadow of doubt the limit is 25, albeit RoboHelp adds a number if a duplicate gets created and a further clipping occurs with underscores.
There is no setting I can find that allows you to change that number and so far I haven't found any way of changing how this works, other than the obvious limiting the headings in Word to 25 characters.
We want the entire 6.9 header to appear but it is only pulling a certain number of characters instead of the entire header.
Our concern is the readability for our users. In addition, since the whole header doesn't display, on some topics it adds a 1, 2, 3, etc. automatically at the end of the header becuase it assumes the titles are the same instead of recognizing they are different longer titles.
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