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michelled60596123
Known Participant
February 19, 2020
Question

Home page search stopped working

  • February 19, 2020
  • 13 replies
  • 1444 views
  • Robohelp 2019 Release 11
  • Windows 10
  • Frameless Skin

 

The search on my project's home page has stopped working. The topic search works as expected. I have cross-referenced my skin with a newly created frameless skin and cannot see anything out of the ordinary that would stop the h

This topic has been closed for replies.

13 replies

Peter Grainge
Community Expert
Community Expert
February 26, 2020

I just created a new project and generated that with a frameless skin. Search on home page worked OK.

 

I also tested the RoboHelp Reimagined sample project, that too worked OK.

 

In both cases I selected the skin clicking the Find icon alongside the skin dropdown.

 

I generated to a local drive.

 

Is that what those still with the problem have done already?

 

Bedtime here but I'll look back in the morning.

 

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michelled60596123
Known Participant
February 20, 2020

I fixed it by recreating the skin 

Known Participant
February 26, 2020

Great news! We're having trouble with the search, too - starting after Update 11.

What does "recreating" mean here exactly? Do I have to start a new skin and make all the changes again, or is it enough to duplicate the skin and change something so the file is "new"? 

Known Participant
February 26, 2020

Tried both and failed with both. 😞

Jeff_Coatsworth
Community Expert
Community Expert
February 19, 2020

Any impact if you try different browsers?