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Participant
January 11, 2013
Question

"DAO is not installed" error when opening RoboHelp 8

  • January 11, 2013
  • 1 reply
  • 1657 views

RoboHelp 8 HTML has been installed and working fine on my computer since March, 2011. I am using Windows 7, Service Pack 1. Then, in November, 2012, a network administrator installed some Microsoft security updates on my computer. Afterwards, when I attempted to start RoboHelp, the following error appeared, and the application wouldn't open:

"DAO is not installed. This application cannot run without DAO, so please install DAO then try running the application again."

I followed the instructions on (http://forums.adobe.com/thread/249697) to reinstall and register dao360.dll, but RoboHelp still won't open, and the same error message appears. Please help!

This topic has been closed for replies.

1 reply

Willam van Weelden
Inspiring
January 14, 2013

Perhaps uninstalling and reinstalling RoboHelp may work.

Greet,

Willam

tcragoAuthor
Participant
January 14, 2013

I have already tried uninstalling and reinstalling RoboHelp, but I still get the same error when I try to open the application. Thanks anyway.

Jeff_Coatsworth
Community Expert
Community Expert
January 14, 2013

Time to call in your IT dept – this is clearly a Windows issue throttling RH