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Inspiring
April 2, 2014
Question

RH11, Webhelp, Chrome & the Toolbar

  • April 2, 2014
  • 1 reply
  • 620 views

Hi,

I'm running on a trial version of RH11 to test a few things before we upgrade.

I imported a webhelp project from RH9 to RH11. 

When the generated project is viewed locally on Chrome, the toolbar on the skin does not display as expected.  The order of the buttons in wrong.  The buttons display correctly when viewed in IE11.

In Chrome, the "powered by" About button displays between 2 buttons (index & search) on the left side of the screen.  In IE11, the "powered by" About button displays correctly - on the far right of the screen.

The order in whstart.js is:

var gsToolbarOrder = "toc|custom21369|idx|custom18272|blankblock|banner";

Why doesn't Chrome follow this order? Any other files I should check....?

The same project generated in RH9 doesn't display locally in Chrome, so this is a new issue to me using RH11....

Also in Chrome, the "about" window displays the file path of the whskin_banner.htm file under the window's header.

tested using Chrome version 33.

thanks!

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
April 2, 2014

I’m presuming you’ve applied all the IE10/11 and Chrome fixes first?

Inspiring
April 3, 2014

I only found the fix posted in the forum home page.  I applied it and there is no change.

btw - I'm on windows 7.

Peter Grainge
Community Expert
Community Expert
April 3, 2014

There is another fix but I doubt it is related.

http://helpx.adobe.com/robohelp/kb/robohelp-output-issues-ie-11.html


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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