RH2019 - Multi-level list missed in the css-editor

[#1]

Hello,

in RH2017 I used multi-level list to structure the instructions with intermediate steps and interim result (1. Level: Instruction, 2. Level: intermediate step, 3. Level: interim result). In the css it was the element rh-list. After the migration to RH2019 that does not work anymore...

Any ideas? In the default.css I just found one multi-level list (ol) but I didn't find any option to create my own multi-level list.

Thanks for your help.

Felix

[#2]

Hello,

in RH2017 I used multi-level list to structure the instructions with intermediate steps and interim result (1. Level: Instruction, 2. Level: intermediate step, 3. Level: interim result). In the css it was the element rh-list. After the migration to RH2019 that does not work anymore...

Any ideas? In the default.css I just found one multi-level list (ol) but I didn't find any option to create my own multi-level list.

Thanks for your help.

Felix

[#3]

I believe that one is a work in progress.

---

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@petergrainge

[#4]

What would you say from your experience how long that will take? 1-2 month, 6 month or longer?

[#5]

Not sure, if I understand you correct … Do you mean something like this?

<ol style="list-style-type: decimal;">
  <li>
    <p>Instruction</p>
    <ol>
      <li>
        <p>Intermediate step</p>
        <ol>
          <li>
            <p>Interim result</p>
          </li>
        </ol>
      </li>
    </ol>
 </li>
</ol>

[#6]

Maybe our problem is correlated to that, although it happens with RH2019 Classic.

(I already posted it under HTML5 Layouts).

We discovered a strange behaviour in RH2019 Classic with multi level lists:

When editing content in the HTML viewer and going back to the GUI viewer the list suddenly has lost its proper formatting.

The reason is, that RH created a new style and named it "p-" plus the name of the paragraph style that is referenced in the list style.

As we use the same paragraph style in various multi level list styles, all these list styles now get the same new name of the paragraph (plus the p-). Thus we can not fix this just by adding the new list style name to the css.

Any solution?

Regards

Steffen

[#7]

Yes, something like that but in RH2017, there where special elelemts: rh-list.

Example from RH2017:

<?rh-list_start class="Instructions" style="list-style: rh-list; list-style: rh-list;" ?>
                <p class="step">To choose a sensor from a list:</p>
                <?rh-list_end ?>
                  <?rh-list_start class="Instructions" level="2" style="list-style: rh-list; list-style: rh-list;" ?>
                    <p class="intermediate-step" style="margin-left: 20px;">Choose [Add] &gt; Sensor.</p>
                    <?rh-list_end ?>
                      <?rh-list_start class="Instructions" level="3" style="list-style: rh-list; list-style: rh-list;" ?>
                        <p class="interim-result" style="margin-left: 20px;">The window "sensor" appears.<br/>
                          <img alt="" border="0" height="329" src="../assets/images/re_select-sensor.png" style="border: none;" width="268" /></p>
                        <?rh-list_end ?>
                          <?rh-list_start class="Instructions" level="2" style="list-style: rh-list; list-style: rh-list;" ?>
                            <p class="intermediate-step" style="margin-left: 20px;">Choose the desired sensor.</p>
                            <?rh-list_end ?>
                              <?rh-list_start class="Instructions" level="3" style="list-style: rh-list; list-style: rh-list;" ?>
                                <p class="interim-result" style="margin-left: 20px;">A symbol of the sensor is shown on the map.</p>
                                <?rh-list_end ?>
                                  <?rh-list_start class="Instructions" level="1" style="list-style: rh-list; list-style: rh-list;" ?>

[#8]

sorry, don't know how to post the html example as code block.

[#9]

Me too!

An upgraded project shows the list items but without the numbering.

A new project with the same CSS will not play nicely when the tab key is pressed.

I am currently exchanging emails with Adobe in an attempt to figure out how to get multi-level lists working. I'll be back when I know more.

Meantime Steffan, can I delete your other thread so that we can keep the information here?

---

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@petergrainge

[#10]

You can post source code here like this:

1. Change to the "Advanced Editor":
   

2. In the Advanced Editor click on >>, then Syntax Highlighting, then XML:

   

Would be very useful to see the code, to get a better idea what the underlying structure is.

[#11]

Hm. Which other thread do you want to delete?

[#12]

Maybe I still have not understood what the problem with multi-level lists is. The code I gave above, looks like this for me in RH 2019:

[#13]

Stefan

I know which post needs to be deleted and I can do that but only with the posters permission.

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@petergrainge

[#14]

Stefan

The indents you show are correct but the numbering is not. At each level of indentation the numbering should change however it has been defined in the multi level list style.

For example

1 Item

    a Item

          i Item

It works in 2017 but so far not in 2019.

I will email you a zip file with a 2017 project and a 2019 project so that you can see it better.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#15]

Hi Peter,

sure you can delete the other thread.

[#16]

Deleted.

---

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@petergrainge

[#17]

I see. What about this: Just create your own ol list style with first level decimal and following levels lower-alpha?

The upper list has manually defined styles for the second and third level lists. But that is of course uncomfortable.

More easy it is, to create your own list style (here: "stefan"). I have defined it here in a way, that the first level is decimal, and all deeper levels get lower-alpha.

CSS for this:

ol.stefan {
  list-style-type: decimal;
}
ol.stefan ol {
  list-style-type: lower-alpha;
}

Then just create a new list and assign your own list style to it.

[#18]

Isn't that just a series of different single level lists rather than a multi level list?

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@petergrainge

[#19]

Or like in your example with three different levels:

ol.stefan {
  list-style-type: decimal;
  counter-reset: item1;
}
ol.stefan ol {
  list-style-type: lower-latin;
}
ol.stefan ol ol {
  list-style-type: lower-roman;
}

[#20]

It's a multi-level list (nested list), see my code sample:

<ol class="stefan">
  <li>
    <p>Instruction</p>
    <ol>
      <li>
        <p>Intermediate step</p>
        <ol>
          <li>
            <p>Interim result</p>
          </li>
        </ol>
      </li>
    </ol>
 </li>
</ol>

[#21]

Unless I am misunderstanding, you are having to do this at code level, correct?

If not, then please set out the steps for making it work via the UI as I

cannot.

Peter Grainge

www.grainge.org

@petergrainge

[#22]

No, this can also be done with the visual CSS editor in RoboHelp 2019. See my reply to Steffen below with the detailed steps description and screenshots.

[#23]

I think its about cerating a multi level list.

In RH2017/2019 Classic there is/was a own menu to create such a list:

In the top bar:

As context menu

And in the styles pod:

Now there is only a "simple" list feature and no way to create such a list.
By the way we use multi level lists intensively. Only in this list type you can add a parastyle and thus add list style and para style to a paragraph with just one click. But unfortunately this does not work anymore even in the Classic version properly.

Regards

Steffen

[#24]

Hi Steffen,

This can be found in RoboHelp 2019 here:

1. Open your project.
2. Go to "Contents".
3. In "Contents" open the "assets\css" folder, and double-click your CSS file to open it (here: "default.css"):
   
4. Now the visual CSS designer opens up. Select an existing style in the styles catalog in "List Styles" to edit it:
   
   Or duplicate an existing style with the button, or create a completely new list style with the button:
   
5. You can now customize the numbering completely.
6. When done, you can open a topic and start with creating a simple list. You might want to select the "ol" tag in the breadcrumb navigation and then select your style "Handlung_Folge":

Now you can simply use the "Tab" key and "Shift+Tab" to push a list item up and down the list levels. The numbering changes automatically depending on the list level and according to your style specification.

Does that help?

[#25]

Thanks, I also found that, but it does not work that well. The configuration in the editor does not work properly and I do not see a option to connect a format to a specific level (as it works in RH classic). I can choose different levels in the editor, but all changes I make (font, alignment, ...) effects all levels.

If I try to use the format in the content (double-click on the template) nothing happens...

Since the old multi-level RH-lists (<?rh-list>) in RH2019 are probably not compatible and I created about 75% of my content with that and furthermore today I also found out that a Word-export with RH2019 is also not possible, I'll change to RH2019 classic.

Thanks for your efforts, I will give RH2019 another chance in half a year or so ...

[#26]

I found the list editor created mulit-level lists OK. I selected Level 1 and made my changes, then Level 2 and so on. To apply I created Item 1 in a list, clicked the list icon on the toolbar and then in Styles I selected the list style I had created. I then added the rest of the list and tabbed where I wanted lower levels.

That will not fix your old lists though and from the sound of it, that is quite an issue for you. Adobe are working on fixing that in an update and it would be worth trying sooner, two or three months? I don't know but that's my best guess.

When printed documentation comes in, other than PDF format, it will be in ODF format. That can be opened in Word and other programs such as Open Office or Libre Office.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#27]

Update 2 is released which handles the migration of multi-level list from classic projects and it also has a separate toolbar button to insert multi-level list with 3 templates. Helix_dd  can you try it out.

[#28]

Thx for the hint but for several reasons I stopped working with RH19 and using RH19 classic at the moment.

[#29]

Hi Felix,

Can you please consolidate and let us know all the issues you faced while using RH 2019?

We would love to help you and we sincerely encourage all our users to try RH 2019. We have recently released RH 2019 update 2 as well.

Please give it a chance and let us know any issue you face.

Thanks in advance.

Regards,
Surbhi Maheshwari

[#30]

I continue to have multi-level list numbering/bullets issues even after updating my 2019 Classic version to Update 2.

Here are the issues i had while upgrading project files from RH11 to RH 2019 Classic with Update 2 installed:

1. I upgraded the RH11 file to RH 2019, and imported my CSS file and masterpage files. > Applied a style to a topic heading and saved. > Closed the topic. > Opened the topic. > All my content with multilevel lists went awry. > The other styles were OK.

2. I apply the multilevel list style again to the content. > It looks like the way it should. > i save the topic. > close the topic > Open it again > the lists went awry again.

3. I updated the CSS, and it still dint work.

[#31]

I am having the same issues. I updated from RH 11 to RH19. My lists are a mess! I tried using the multilevel list feature. I coded Level 1 to be a number followed by a parenthesis (e.g., 1)) and coded level 2 to be a lowercase alpha followed by a period (e.g., a.), and when I view content, there is no parenthesis after my level 1 item and the lowercase alpha is a capital letter.

I am ready to abandon RH19 and go back to RH11. I've spent too much time trying to troubleshoot this. Ready to cancel the subscription.

[#32]

@SHRUTI_A You should not be seeing issues in 2019 Classic as it is virtually unchanged from 2017. Also you should not have had to import anything, it should simply have been a case of opening the 2017 project in 2019 Classic.

Please confirm you do mean Classic rather than the all new version of 2019.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#33]

@michelem Did this occur before or after Update 2 was released and installed? If before and you haven't applied Update 2, please try upgrading your project again with that update applied.

If that doesn't help, first you shouldn't need to go back to 11, 2019 Classic should work OK. Beyond that, can you share your project with me? If not, can you create a simple one topic project to show the problem and share that?

See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#34]

Peter, this happens even when I create a new project using RoboHelp2019 Classic.

This is what I did: Create a new project > Open an existing topic > Select few paragraphs > Click multilevel list style > From the List Templates box, click BasicNumber > Click OK.

The style is applied to my selection. > Save the topic > Close the topic > Open the topic

(Sometimes, All my formatting for multilevel lists are lost at this point). >

Change a style of a heading/any content > Save the changes > Close the topic > Open the topic. All my formatting for multilevel lists are lost.

[#35]

I have just tested in both 2017 and 2019 and it does appear that a bug has crept in.

LISTS

With say 1) the bracket or other symbol after the number disappears after closing and reopening in 2019. Works in 2017. I haven't seen any other issues with lists in this simple test.

HEADINGS ETC

Any changes I made there only had the effect described above.

****************************************

Please follow this link to report bugs and request features. The more people who do so, the higher it gets prioritised.

https://tracker.adobe.com

Post the link to that bug/feature in this thread and others can vote for it.

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@petergrainge

[#36]

I am using RH2015 and RH2019 Classic with multi-level lists.  I have observed the following:

If I open a topic to which I applied multi-level list styles in RH2015, edit the topic in RH2019 Classic, and save the topic, the multi-level list styles continue to work.

If I access the html view in RH2019--even if I make no edits to the topic, the system replaces all multi-level list styles with a default style. I can re-apply the multi-level list styles, but they will not save as part of the topic.

At this point, the only way I have found to reset the styles is to re-open the topic in RH2015, remove all the multi-level list styles, switch to the html view, save the topic while in the html view (this is the step that makes it work), return to the Design view, and re-apply the styles.  I can then re-access and edit the topic in RH2019 Classic--provided I don't touch the html view in RH2019.

[#37]

Hi,

This issue has been resolved in RoboHelp 2019 classic and will be available in update 3 scheduled to be released later this week. This was a break due to some string change in classic which has been resolved now. Please wait for couple of days. I will suggest not to make any further changes to such topics. If you have made changes then you will need to apply the style again after update 3 to restore the multi-level list property.

thanks,

Vivek

[#38]

I applied Update 3 and am still seeing the same issue. The ML List formatting looks correct when first applied, then disappears after saving / closing the topic.

Like others, I use my old ML Lists heavily — thousands of topics.

[#39]

Hi Jeff,

This shouldn't happen, i just tried again. if you are ok then we can have a quick call with screen share to look into the issue. My team is based out of India, so please suggest a suitable time.

Thanks,

Vivek

[#40]

I am still having issues with multi-level lists in RH19. This is highly frustrating. I have end-user documentation I need to publish (actually I should have already published it for the software release, but I'm behind because I'm struggling with getting the list to work!). The lists look awful. In the Design View, they may look fine. But then when I switch to View Item, formatting and numbering is incorrect and not as designed. For example, I want bulleted lists to fall in line with the paragraph above--I don't want them indented. But they do not line up as they appear to me in the Design View. Also, nested "a" (lower alpha) level lists are showing as numbered 1,2,3 lists instead of a, b, c lists.

I am not using the Multi-level list feature. I am simply creating my own numbered styles and formatting them as I want them to appear and applying them appropriately. So, for example, I have a number list (1,2,3), number list a (a, b, c), bulleted lists, roman numbered lists (i, ii, iii). I set these up with the appropriate numbered style and indents and expect them to format as designed.

I'm spending more time on formatting my writing than on writing these days because of this issue. Very frustrating and I'm ready to pursue other solutions.

[#41]

Hi @michelem86690694 can you please drop me an email with your  address. I wanted to try and set up a quick call so we can look at this issue. My email address is amitosin@adobe.com

Thanks

Amitoj Singh

[#42]

Michele

I have deleted the content you had posted here as it contained a lot of contact information which is best not posted on a forum.

Amitoj had suggested you email him and I have sent the contents of your reply onto him. Like you, he will not be available until the new year.

---

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

[#43]

Has the missing bracket or other symbol after the number been fixed? I am using RoboHelp 2019.0.14.

I tried to edit the Numbered list to show bigger font, but each time I change any of the formats the bracket, period, other symbol disappears. 

[#44]

HI,

is there any solution by Adobe in the meanwhile? I just updated RH 2019 classic to 14.0.5 and still have the problem, that the ML-lists are not working.

1. I'm assigning my multi-level list format in the design view: it looks as defined in the css.

2. Changing to HTML view or close the topic and reopen it: formating is gone, as well in the output.

My work-around procedure:

I found out, that the problem is, that the class in the rh-list is getting overwritten when you change to the html view to something like "p-[your-paragraph-format-name]". That has to be the name of your multi-level list.

So, before I create my output I start a search-and-replace:

class="p-[style name of assigned paragraph level 1]" --> class="[name of multi-level-list]"

class="p-[style name of assigned paragraph level 2]" --> class="[name of multi-level-list]"

class="p-[style name of assigned paragraph level 3]" --> class="[name of multi-level-list]"

Example:

Your List "mylist" is defined as followed:

lv1: assigned paragraph style -> "instruction"

lv2: assigned paragraph style -> "interstep"

lv3: assigned paragraph style -> "result"

search-and-replace your project as followed:

search for class="p-instruction" and replace it with class="mylist"

search for class="p-interstep" and replace it with class="mylist"

search for class="p-result" and replace it with class="mylist"

I strongly recommend to test this with a backup, because this makes changes in many many places

After that, everything looks as it should and I can start generating my output. As long as I don't touch the html view the formatting stays correct.

I'm still looking for a solution, because for me the multi-level-list is a main feature and the work-around isn't that handy...

Regards

Felix

[#45]

Hi Felix

Can you share a sample project with us so we can check it out. We have made quite many fixes with update 6 (due for release March end). We will try it out once and confirm back.

thanks

Amitoj Singh

Email: amisingh@adobe.com

[#46]

@ChadPink This is a long thread with twists and turns. Try increasing the space between the numbering and the text. If that doesn't work then I would suggest starting a new thread.

[#47]

I have tried to increase the spacing in between. I don't think it's hidden, but missing. 

Ok, will start new thread. Thanks!