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Roboscreen Capture doesn't work anymore ?

New Here ,
Dec 11, 2017

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Hello,

We had to delete entirely Robohelp and to reinstall it. We deleted it from the Creative Commons window by pressing the Desintall button. Now, RoboScreen Capture doesn’t work at all. A window displaying Error in launching RoboScreen Capture appears.

What can I do to fix this?

Thanks.

Hi there

Likely it is still there and will still work. It's just a matter of finding the darn thing.

If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.

And if you go up one folder level, you should see a folder named RoboScreenCapture.

Canvas2.png

Inside that folder you should find the file named RoboScreenCapture.exe

Cheers... Rick

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Roboscreen Capture doesn't work anymore ?

New Here ,
Dec 11, 2017

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Hello,

We had to delete entirely Robohelp and to reinstall it. We deleted it from the Creative Commons window by pressing the Desintall button. Now, RoboScreen Capture doesn’t work at all. A window displaying Error in launching RoboScreen Capture appears.

What can I do to fix this?

Thanks.

Hi there

Likely it is still there and will still work. It's just a matter of finding the darn thing.

If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.

And if you go up one folder level, you should see a folder named RoboScreenCapture.

Canvas2.png

Inside that folder you should find the file named RoboScreenCapture.exe

Cheers... Rick

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489

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Adobe Community Professional ,
Dec 11, 2017

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Egh?

Creative Commons window?

Guessing this is linked to your other post.

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

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LEGEND ,
Dec 11, 2017

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Hi there

Likely it is still there and will still work. It's just a matter of finding the darn thing.

If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.

And if you go up one folder level, you should see a folder named RoboScreenCapture.

Canvas2.png

Inside that folder you should find the file named RoboScreenCapture.exe

Cheers... Rick

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Explorer ,
Nov 29, 2019

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Hi

 

I'd just like to add, the same thing happened to me recently. After re-installing Robohelp 2017 and experiencing the same problem, I installed updates and after re-starting RoboHelp, RoboScreen Capture worked just fine 🙂  

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