Roboscreen Capture doesn't work anymore ?

[floriand78208700]

Hello,

We had to delete entirely Robohelp and to reinstall it. We deleted it from the Creative Commons window by pressing the Desintall button. Now, RoboScreen Capture doesn’t work at all. A window displaying Error in launching RoboScreen Capture appears.

What can I do to fix this?

Thanks.

[Peter Grainge]

Egh?

Creative Commons window?

Guessing this is linked to your other post.

[Captiv8r · Accepted solution]

Hi there

Likely it is still there and will still work. It's just a matter of finding the darn thing.

If you right-click the shortcut you are using to open RoboHelp, you should be able to open the file location. And that should show RoboHelp installed inside a folder named RoboHTML.

And if you go up one folder level, you should see a folder named RoboScreenCapture.

Inside that folder you should find the file named RoboScreenCapture.exe

Cheers... Rick

[johnvarvatsis]

Hi

I'd just like to add, the same thing happened to me recently. After re-installing Robohelp 2017 and experiencing the same problem, I installed updates and after re-starting RoboHelp, RoboScreen Capture worked just fine 🙂