Adobe stock downloaded vector Ai files opening flat in Illustrator.

[eric24410832baa5]

Two Adobe stock downloaded vector Ai files opening flat in Illustrator.  I've never had this problem before, it gave the option to download as vector file vs jpg and saves as .ai file, but is flat like a jpg.  Any insight is appreciated.  

[eric24410832baa5]

Sorry, forgot to add the images: #555910092 & #575481862

[PaintedKitty]

Probably not a true vector. Might be a raster just placed in a ai file.

Maybe @Contributor1 can check this out?

[Abambo]

Sorry, forgot to add the images: #555910092 & #575481862

By @eric24410832baa5

I can confirm this for 555910092.

And 575481862 is from the same contributor. It may be worth checking also other assets of this type from the contributor.

[eric24410832baa5]

Appreciate the thoughts on this, it's looking like that's the case

[Abambo]

As @PaintedKitty did tag @Contributor1 he will check your claims and will (normally) refund the credits. You will need to choose different assets. I would avoid this contributor for now.

[Contributor1]

Hello @eric24410832baa5, I see the issue you're referencing with 555910092 & 575481862 and I've added 2 credits back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vectors.