"No download packs available"

[rhondaasmyth]

I have the same issue

[Abambo]

Contact Adobe customer care as shown here: https://community.adobe.com/t5/stock-discussions/quot-no-download-packs-available-quot/m-p/13756353#....

There is a chance that EBQ is not working today because of July 4th.

[rhondaasmyth]

Thanks, but this has been happening for a couple of weeks.

[Abambo]

Thanks, but this has been happening for a couple of weeks.

By @rhondaasmyth

That may be, but EBQ won't provide you a solution today. And I have no insight into this, as I do not work for Adobe, as you can see from my badge. This looks much like an internal problem with the Adobe stock website.

[WendellaBee]

The underlying issue causing this message has been resolved for your account @rhondaasmyth 
You should not encounter this issue in the future.

[rhondaasmyth]

Thank you, no issues now.