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rhondaasmyth
Participant
July 3, 2023

"No download packs available"

  • July 3, 2023
  • 3 replies
  • 256 views

I have the same issue

 

This topic has been closed for replies.

3 replies

R
rhondaasmythAuthor
Participant
July 11, 2023
Thank you, no issues now.
    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    July 10, 2023

    The underlying issue causing this message has been resolved for your account @rhondaasmyth 
    You should not encounter this issue in the future.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 3, 2023

    Contact Adobe customer care as shown here: https://community.adobe.com/t5/stock-discussions/quot-no-download-packs-available-quot/m-p/13756353#M70910.

    There is a chance that EBQ is not working today because of July 4th.

    ABAMBO | Hard- and Software Engineer | Photographer
    R
    rhondaasmythAuthor
    Participant
    July 3, 2023

    Thanks, but this has been happening for a couple of weeks.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    July 4, 2023
    quote

    Thanks, but this has been happening for a couple of weeks.


    By @rhondaasmyth

    That may be, but EBQ won't provide you a solution today. And I have no insight into this, as I do not work for Adobe, as you can see from my badge. This looks much like an internal problem with the Adobe stock website.

    ABAMBO | Hard- and Software Engineer | Photographer
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