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Robin33812633udci
Participant
November 23, 2023

Stock Video - Playable only with VLC

  • November 23, 2023
  • 6 respuestas
  • 421 visualizaciones

Hello everyone,

I bought the following Video: https://stock.adobe.com/de/video/animation-loop-of-a-burnt-forest-releasing-carbon-dioxide-on-black-background-with-alpha-channel/420553625 

 

After the download i can open it in Quicktime, but the Video is blank - even though the file is 380mb big. Importing it to davinci gives me a weird error --> Media Offline. Importing it in media encoder shows a green screen (corrupt file, i guess). Only VLC-Media playser shows the correct video in playback, but that doesnt help me getting the video into davinci. 

I guess it is some type of container-codec problem. 

Does anybody have an answer? And Yes, i know that screencapture is a possible solution, but i payed 95 Credits for a ten second video and I expect it to work.

 

6 respuestas

C
Community Manager
Contributor1Community Manager
Community Manager
November 27, 2023

Hello @Robin33812633udci, I was able to play this in QuickTime 10.5 with a Mac running Ventura 13.2.1. If possible, updating to a newer version might resolve the issue.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 25, 2023

If possible, try the asset on a different computer.

ABAMBO | Hard- and Software Engineer | Photographer
R
Robin33812633udciAutor
Participant
November 24, 2023

It's the 4K Version. 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 24, 2023
quote

Hello everyone,

I bought the following Video: https://stock.adobe.com/de/video/animation-loop-of-a-burnt-forest-releasing-carbon-dioxide-on-black-background-with-alpha-channel/420553625 

 

By @Robin33812633udci

Did you acquire the 4k video? If you acquired the HD video, it's probably not a file with alpha channel.

This file is for @Contributor1 to check.

ABAMBO | Hard- and Software Engineer | Photographer
R
Robin33812633udciAutor
Participant
November 24, 2023

It is a simple ProRes File with Alpha Channel in a .mov container (Apple ProRes 4444) Nothing I haven't used in Davinci before. 

Its Resolve 18.6 on iOS Monterey, Mac Pro 16" M1 Max 1TB/32GB 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 23, 2023

Check what codec the file uses. You will need to install that codec to your system. VLC uses high end internal codecs to show a bunch of videos unsopported by the OS.

ABAMBO | Hard- and Software Engineer | Photographer
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