1 Correct answer
We are not Adobe employees. And if this is the second time your account has been deactivated, I think you are probably aware of what you need to do, namely, click on the "Contact Us" link and acknowledge that your account was deactivated and ask for details as to why and what can you do to correct the issue.
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Replies
... there weresome random sales which were not done by be and that was the reason ...why to punish an author - if glitch in the system is caused by Adobe ..
By @Zstock
There is no glitch in the system. Irregular sales may be caused by the contributor themselves to boost their sales. That happens more often than not. Random sales do not lead to a suspension, but when one or multiple free accounts start buying assets from one account, then there is a problem.
You should write once and wait for an answer that comes via e-mail. Adobe answers quite rapidly with the reason for the suspension. You have that answer, as you know the reason for the suspension. You need to answer that message. Subsequent messages come after the investigation. There won't be intermediate communications, so you just need to wait.
By @Zstock
common sense should be applied and proof should be given ...
We are not here in the court, so there is no need for a proof. I would know, how to detect fraud. I would also know, if you were involved. But as I'm not Adobe, I do not have access to those log files. But an increase from $200 to $15,000 is suspicious.
You know surely that there are possibilities to pay less for your asset then you are getting. And using black market credit cards add an additional opportunity. Whatever happened, those 15k are serious.
I belive you, when you say that you are not involved. But that's all I can do. I'm not Adobe, and I do not have further insight into your account. And Adobe won't discuss your situation publicly. So this discussion is closed.
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