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Account De activted

New Here ,
Jul 20, 2024 Jul 20, 2024

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Hello team my contributor account is de activted without any reason. Adobestock not send me any mail and de activted. I follow all adobestock policy and team not reply please any solution 

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Community Expert ,
Jul 20, 2024 Jul 20, 2024

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We are contributors like yourself and can not be of assistance. Your only option is to use the Contact Us link that you will see when you access your account. You will hear back from them eventually, depending on the number of accounts being investigated. 


daniellei4510 | Community Forum Volunteer
---------------------------------------------------------
I am my cat's emotional support animal.

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Community Expert ,
Jul 20, 2024 Jul 20, 2024

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Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity.

2) Unacceptable names in titles, keywords or descriptions.
2) Content spamming or fraud.
3) They received an official infringement complaint or "take down" notice from a 3rd party.
4) Suspected violation of the User Terms.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

Be patient. It may take several weeks to get a reply.  Check your email spam folder.  If requested, provide additional information. Meanwhile work on other projects. Feel free to submit content to other stock services.

Good luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Jul 21, 2024 Jul 21, 2024

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Accounts get deactivated for reason, not without a reason. It may be, however, that you do not understand the reason. Therefore, it is important that you read all communication from Adobe carefully.

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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