Skip to main content
H
homeworlds
Known Participant
March 26, 2025
Beantwortet

Account deactivated due to suspicious activity.

  • March 26, 2025
  • 11 Antworten
  • 2007 Ansichten

Hello,

 

I have already created a topic on my question but for some reason it was closed.

 

https://community.adobe.com/t5/stock-contributors-discussions/account-blocked/m-p/15138357#M97021

 

I am contacting the Adobe Stock Contributors staff.

 

I don't know how to contact the Adobe Stock Contributors staff to find out what's wrong with my account.

 

Please tell me how long I need to wait?

 

My account was deactivated on January 23, 2025 due to suspicious activity, it's been 61 days since my account was deactivated. Maybe you forgot about me, I don't even know when my account will be activated. Please activate my account.

 

The numbers of the letters I wrote earlier:

 

Adobe Case Update 00344665

Content Appeal - Other (please specify) - Case ID: 653803

Adobe Case Update 00347402

Adobe Case Update 00353167

Adobe Case Update 00353611

 

Thank you.

Best regards, Serhii.

Beste Antwort von RALPH_L

Why dont you know how to contact them?  Apparently you have contaced them. You have to wait until your case is reviewed. There is no way to speed up the process and according to the terms you agreed upon, Adobe is not required to respond as to why it was closed or if they are even going to reopen it. 

11 Antworten

Vorherige Antworten anzeigen
RALPH_L
Community Expert
RALPH_LCommunity ExpertAntwort
Community Expert
March 26, 2025

Why dont you know how to contact them?  Apparently you have contaced them. You have to wait until your case is reviewed. There is no way to speed up the process and according to the terms you agreed upon, Adobe is not required to respond as to why it was closed or if they are even going to reopen it. 

H
homeworldsAutor
Known Participant
March 28, 2025

Hello, I wish I knew how long to wait and whether they saw my letters, two months is already quite a long time since the account was deactivated. The author creates an account on Adobe Stock Contribution to earn money, makes plans, expects something. What kind of protection does the author have, you spend more than five years to start earning at least a little on Adobe Stock and your account is suddenly deactivated for an indefinite period. I don't understand this account deactivation.

What is suspicious account activity?

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 29, 2025
quote

Hello, I wish I knew how long to wait and whether they saw my letters, two months is already quite a long time since the account was deactivated. The author creates an account on Adobe Stock Contribution to earn money, makes plans, expects something. What kind of protection does the author have,


By @homeworlds

The case numbers prove that your messages arrived. Adobe is interested in contributors contributing, so the do not suspend without a reason. After investigating they may well find out that the reason is not of your doing. We have no insight into your account. There is nothing we can do for you. Sorry for that.

ABAMBO | Hard- and Software Engineer | Photographer
Allgemeine NutzungsbedingungenAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices