Skip to main content
I
isma33439752vt86
Participating Frequently
November 13, 2023
Answered

Account has a validation status issue. You should Contact us.

  • November 13, 2023
  • 2 replies
  • 857 views

Hello respected CS!

i was received email from adoeb for 09 oct,2023. your account is tempory blacok and you need to contact adobe stock conteributor team. sent a message to the "Contact us" link, but no answer. i was contact them in my 1st priority. But since i have no received any reponsed form them, also  i checked my spam box and fillterd the messages.  i read all guidelines and next time i will follow all policy requirement.

What I should do next ? What is wrong ? How can I validate and what to validate ?

Kind regards !

https://contributor.stock.adobe.com/en/account-issue 

This topic has been closed for replies.
Correct answer Abambo

If you have read the terms carefully and will consider its contents in the future, please write to [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  and confirm that you are willing to remove problematic files from your portfolio and/or make any necessary corrections, afterwards we will unblock your account.

yes i will delete all problematic photo in my protfolio after open my account.


quote

If you have read the terms carefully and will consider its contents in the future, please write to


By @isma33439752vt86

Well, you got an answer, and if I read that, you have more than one infringing asset in your portfolio. Do as the message says and your account will get opened again.

2 replies

RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
November 13, 2023

wait, wait and wait.

I
isma33439752vt86Author
Participating Frequently
November 13, 2023

how many days? months?

Thanks

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 13, 2023

Until you get an answer!

ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    November 13, 2023

    If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

     

    Who is “respected CS”? Customer support? If so, customer support is not available to suppliers, and you are a supplier. And this forum is user-driven, Adobe employees are very rarely to be seen here.

    ABAMBO | Hard- and Software Engineer | Photographer
      I
      isma33439752vt86Author
      Participating Frequently
      November 13, 2023

      Hello! My account has only temporary blocked. yes i contactem them via e email link. i have no seen any kind of email in my spam folder. Thank you so much for this responsed.

      I
      isma33439752vt86Author
      Participating Frequently
      November 13, 2023
      quote

      My account has only temporary blocked.


      By @isma33439752vt86

      All accounts get temporary blocked when irregularities arise. Their first message to you will be the blocking reason, and that will come rather fast. Then Adobe makes an investigation. That may lead to a permanent ban, or you will need to take corrective measures, or they will simply unblock your account. Nothing of that is in your hands.


      Reason. i was made in Ai generated img!

       

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices