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Participant
April 26, 2023
Answered

account problem please help me!

  • April 26, 2023
  • 2 replies
  • 1416 views

Hello, ı have logo works that ı have been selling for about 3-4 years. The account was closed because of my logo that was downloaded at least 100-200 times.

I've been selling for years, I've already uploaded the eps file. How can I prove that I made the drawing? 

Where did this come from after 4 years?

Also why are you closing my account instead of deleting the logo? this is unfair...

because I have been uploading and selling for 4-5 years. I've never sold anyone else's logo. everyone bought my drawings from me. If you don't think I drew it, remove the logo. Please do not close my work and account that has been going on for years.

 

Thank you. I am waiting for a reply

 

 

This topic has been closed for replies.
Correct answer Nancy OShea

this is the response I got from Google's latest AI chatbot, Bard. 

Q:  Sample letter responding to false DMCA Take Down Request

Sure, here is a sample letter.

 

[Your Name]

[Your Address]

[Your City, State, Zip Code]

[Your Phone Number]

[Your Email]

[Date]

 

Copyright Agent

Adobe Inc.

345 Park Avenue

Mail Stop W11-517

San Jose, CA 95110

 

Fax: (408) 516-9957

 

Dear Adobe;

I am writing to you today to dispute a DMCA takedown request. The request alleged that I had infringed on copyright by uploading a copyrighted work to Stock.

 

I have reviewed the copyrighted work that you claim I infringed, and I do not believe that I have violated a copyright. The work that I uploaded is my own original work, and I have not copied any copyrighted material.

 

I have attached a copy of my own work to this letter for your review.

 

I swear under penalty of perjury that the work I submitted is my own original artwork and I do not believe that I have infringed on anyone's copyright. There has been a mistake or misidentification.

 

Sincerely, [Your Name]

 

It is important to note that this is just a sample letter, and you may need to modify it to fit your specific situation. If you are unsure of how to respond to a DMCA takedown request, you should consult with an attorney.

=========================

 

This is what Adobe says:  READ CAREFULLY.

https://www.adobe.com/legal/dmca.html

Counter Notices and Objections

"If you believe your content on an Adobe service was disabled as a result of an improper DMCA infringement notice, you can file a DMCA counter notice using our online form, sending it to the United States fax number or mailing address above. Adobe will only take action in response to DMCA counter notices that contain all of the following:

  • A clear description and the location of the disabled material (specific URL(s) where it was hosted before it was disabled);
  • A statement that you consent to the jurisdiction of the Federal District court for the district of your residence (or of Santa Clara County, California if you reside outside of the United States) and that you will accept service of process from the person who filed the DMCA notice you are responding to or their agent;
  • Your contact information (such as your name, physical address, and email address and telephone number); and
  • A statement made and signed by you under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification."

 

Hope that helps.

 

2 replies

Jill_C
Community Expert
Community Expert
April 26, 2023

This Community Forum is not the place to address Adobe directly. You must contact Adobe via email to address the matter.

Jill C., Forum Volunteer
Participant
April 27, 2023

Do you know your e-mail address?

jacquelingphoto2017
Community Expert
Community Expert
April 27, 2023
quote

 

I might be wrong, but I'd believe that logos are unique and exclusive files that are sold once. Were you invited to submit same?


By @jacquelingphoto2017

You are wrong (at lease for Adobe stock). On Adobe stock, there are no logos. Even if someone calls an illustration a logo, as you can't use it as a logo. Conclusion: you can't buy a logo on Adobe stock.


Hi @Abambo ,

Your comment confirms I'm right. My comment was general not specific to Adobe. A Logo is sold to be used once. It's unique and exclusive to the buyer. The link I attach indicates that logos are sold by or on Adobe by contributors that are invited to submit. Another platform I'm familiar with sells logos and the specification is that the files are sold once.

Regards

Jacquelin

 

Legend
April 26, 2023

Adobe have a legal duty to take down your work if they get a take down notice. They have no choice. Now you have to make a good reply to prove it is yours. If you fail your account will surely be closed. No, I have no good suggestions, but this is a legal matter; you need to be thorough and detailed in your reply to the takedown notice. 

Participant
April 27, 2023

How can I prove that I drew it? Can you prepare a sample answer for me please?

Legend
April 27, 2023

No, I don't think we can prepare a generic or sample reply. You have to deal with your circumstances. Maybe get professional advice (this is a legal matter), or Google how to respond to a DMCA takedown request (that's what they are called). I did find some web pages that tell you what you must say, but of course we cannot know if they are legally valid.