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HafizHusnain5008
Participating Frequently
June 6, 2023
Question

Account validated without any violation

  • June 6, 2023
  • 2 replies
  • 802 views

Hi I am a Contributer of Adobe stock My account has been validated I do not have committed any violation of terms and policy of Adobestock but they don't reply its been two months from now they don't even reply I have contacted some other Contributers from Pakistan they have facing same issue that Adobe did not care of their Contributers and blocked their accounts and don't give them their earnings it is so disappointing for me After so much hardwork and time spend on building my portfolio they just blocked you and don't pay your earnings. 

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2 replies

Nancy OShea
Nancy OShea
Community Expert
June 6, 2023

Work on other projects while the investigation is conducted. It could take several weeks.

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity.
2) Receipt of an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms.
4) A technical problem that only Stock Support can fix.

 

Check your spam folder. If you don't hear anything within 15 business days, send a follow-up.  DO NOT spam them.
Stock Contributor Support: https://contributor.stock.adobe.com/contact

Best of luck.

 

Nancy O'Shea— Product User & Community Expert
Abambo
Abambo
Community Expert
June 6, 2023

We can't comment on this. We are fellow contributors and have no insight into your account. Accounts get blocked for a reason and if you use the “Contact us” link to contact Adobe, they will respond by e-mail. You need to check your spam folder.

ABAMBO | Hard- and Software Engineer | Photographer
H
HafizHusnain5008Author
Participating Frequently
June 6, 2023

Yes I have contact them many times but they don't reply if there any violation than you will tell me so I can prove that I am innocent and don't violate and terms and policy 

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Test Screen Name
Brainiac
June 6, 2023

If you contacted them many times, that's a problem. That's spam. You can be blocked for that alone. All you can do now is wait. 

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