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Account validated without any violation

Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Hi I am a Contributer of Adobe stock My account has been validated I do not have committed any violation of terms and policy of Adobestock but they don't reply its been two months from now they don't even reply I have contacted some other Contributers from Pakistan they have facing same issue that Adobe did not care of their Contributers and blocked their accounts and don't give them their earnings it is so disappointing for me After so much hardwork and time spend on building my portfolio they just blocked you and don't pay your earnings. 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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We can't comment on this. We are fellow contributors and have no insight into your account. Accounts get blocked for a reason and if you use the “Contact us” link to contact Adobe, they will respond by e-mail. You need to check your spam folder.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Yes I have contact them many times but they don't reply if there any violation than you will tell me so I can prove that I am innocent and don't violate and terms and policy 

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LEGEND ,
Jun 06, 2023 Jun 06, 2023

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If you contacted them many times, that's a problem. That's spam. You can be blocked for that alone. All you can do now is wait. 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Yes I have contact them many times but they don't reply if there any violation than you will tell me so I can prove that I am innocent and don't violate and terms and policy 


By @HafizHusnain5008

You need to wait for an answer. You should not contact multiple times. I have the slight impression, that you expect an immediate answer. It may take several days to get an answer.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Thay are blocking accounts from India and Pakistan for no reason I have so much evidence people are just being loyal to them but they don't care they just block the accounts.

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Thay are blocking accounts from India and Pakistan for no reason I have so much evidence people are just being loyal to them but they don't care they just block the accounts.


By @HafizHusnain5008

This is nonsense. Don't make accusations like that. Adobe is an open-minded company and they do not target specific nationals.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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This is not a nonsense I can prove that youtube is full of that vedios contributers from my country are facing these issues because they don't get any charges to block our account nobody can ask them they are their own .

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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This is not a nonsense I can prove that youtube is full of that vedios contributers from my country are facing these issues because they don't get any charges to block our account nobody can ask them they are their own .


By @HafizHusnain5008

People who don't get blocked don't make videos.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Yeah I wish they block your account and you will make vedios in future 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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No! I wouldn't do a video. I would contact Contributor Support and discuss with them the issue.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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So if you found a few videos in YouTube from contributors in, say, Belgium, you would jump to the conclusion that Adobe has discriminated against them and singled them out for blocking for no reason at all?

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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No I have joined Facebook pages also and I have friends they are also contributing on adobe stock they are facing same issue that I have  that's why we are trying to bycot Adobestock .

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Again: Adobe answers your request, but you should not spam their system.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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You can certainly contact Adobe for an explanation, but you might not get one. Boycotting Adobe Stock, which I assume means ceasing to contribute, will have no impact whatsoever, since your account is already blocked from uploading. Read your Contributor Agreemnt again. clause 9.1 - "We may terminate these terms....without prior notice." As we've said here often "Adobe's Game, Adobe's Rules". 
https://www.adobe.com/content/dam/acom/en/legal/servicetou/Adobe_Stock_Contributor_Agreement-en_US-2...

 

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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LATEST

Work on other projects while the investigation is conducted. It could take several weeks.

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity.
2) Receipt of an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms.
4) A technical problem that only Stock Support can fix.

 

Check your spam folder. If you don't hear anything within 15 business days, send a follow-up.  DO NOT spam them.
Stock Contributor Support: https://contributor.stock.adobe.com/contact

Best of luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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