Skip to main content
Participating Frequently
July 14, 2023
Answered

account was temporarily blocked

  • July 14, 2023
  • 3 replies
  • 753 views

Hello

My account is blocked. I send generated illustrations for verification and always indicate that this is artificial intelligence, as it is written in your rules.

If you need any releases for my work, I am fully prepared to provide. I use Midjourney and I guarantee that I have never used photos of other people or illustrations of other designers for generation, I can prove this officially for each of my work.

Of course, I am ready to delete all files that do not suit you in your collection or provide all the necessary releases.
How long does this blocking of the account last and will it be unblocked?
I responded to the email as soon as I received it.
Thanks

This topic has been closed for replies.
Correct answer Jill_C

You are not addressing Adobe employees here in the forum. We are also Contributors. You must reply to the link provided by Adobe and wait for a reply. Meanwhile, you can check each of your assets yourself.

3 replies

Inspiring
August 30, 2023

Same here. Sincerely want to stay within the guidelines. Hope we get the chance to reconcile this unfortunate set of circumstances.

Abambo
Community Expert
Community Expert
August 30, 2023

Each case is different, and you need to use the link to contact Adobe Contributor Support. There is nothing that can be done for you from here. Good luck.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
July 14, 2023

You are not addressing Adobe employees here in the forum. We are also Contributors. You must reply to the link provided by Adobe and wait for a reply. Meanwhile, you can check each of your assets yourself.

Jill C., Forum Volunteer
DelstudioAuthor
Participating Frequently
July 14, 2023

Thank you? I'm sorry

Jill_C
Community Expert
Community Expert
July 14, 2023

Good luck in getting your account restored.

Jill C., Forum Volunteer
George_F
Community Expert
Community Expert
July 14, 2023

Greetings!

 

We mostly aren't Adobe employees on the forum.  You should anticipate communicating with Adobe via email about this matter.  This process may take several weeks, investigations can last 4 weeks or longer, so don't worry too much if it feels like it's taking a long time for a reply.

 

Again, we can't help you here in the forum.  Just wait for Adobes emails and reply to them when requested.  They may also give you instructions via email to follow.

 

Cheers!

George F, Photographer & Forum Volunteer