Participant

Answered

Adobe Stock contributor account has been de-activated

Forum|Forum|2 years ago
March 5, 2024
3 replies
1749 views

Dear adobe support team,
My contributor account was blocked without sending a warning email or without any reason on
(date) 02/07/2024 since then I didn't get response from our side. I respect and follow all vour
rules and guidelines and committed to follow them. so I kindlv request vo to unblock mv
account as soon as possible.
kind regard:

This topic has been closed for replies.

Correct answer Abambo

This is not the contributor support team this is a user to user forum. Suspensions always happen without a warning. What warning would you like to see?

With your screenshot, you contradict your message. You got a reason:

The suspension is for a violation of the Account and Submission Guidelines.
The mail is from February 20, so obviously, you got an answer.

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

M

masicman

Participating Frequently

Have you withdrawn money? Is that your first withdrawal?
I made my first withdrawal request and my account was re-validated. It has been three months now.
I would like to know if there is any chance of my account being restored, but they won't tell me. I want to know if I need to wait or not.

Nancy OShea

Community Expert

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity.

2) Content spamming or fraud.
3) Receipt of an official infringement complaint or "take down" notice.
4) Violation of Stock Contributor User Terms.

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contributor Support should respond within 30 business days (M-F). Check your email spam folder.
Meanwhile be patient & work on other projects, or submit content to other services.

Goodbye & good luck.

Nancy O'Shea— Product User & Community Expert

Shanto Sarker 24

Participant

Adobe Stock Contributor has been 'account de-activated'.

Dear Adobe support team,
My contributor account was blocked without sending a warning email or without any reason on
(date) 03/06/2024 since then I haven't gotten a response from our side. I respect and follow all your
rules and guidelines and am committed to follow them. So I kindly request that to unblock my contributor
account as soon as possible.

Abambo

Community Expert

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Correct answer

Community Expert

This is not the contributor support team this is a user to user forum. Suspensions always happen without a warning. What warning would you like to see?

With your screenshot, you contradict your message. You got a reason:

The suspension is for a violation of the Account and Submission Guidelines.
The mail is from February 20, so obviously, you got an answer.

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

T

Tofik5CFCAuthor

Participant

i have send email adobe support team but i still haven't received any reply

RALPH_L

Community Expert

You must wait.

Adobe Stock Contributor has been 'account de-activated'.

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