Adobe stock contributor payment error.

Question

Hello. You see, I have been a collaborator of Adobe Stock (formerly Fotolia) since 2015 and I have received many payments from Adobe without problems until today. You see yesterday in the status of the last payment it said "Pending payment" as when there is little left until said money is deposited to you. But today in that state of the last payment it puts "Pending" again. I wanted to ask if this means there has been some error?

Abambo · Answer

Pending says that the payment is still pending. When it says “done” the payment is done. You have to wait for up to 10 BUSINESS days for that to happen. Business days are from Monday to Friday, excluding public and company holidays.

If the payment is DONE, Adobe transferred the money to your designated payment agent. It still may take a couple of business days for the money to be credited to your account. If there is a problem at that stage, Adobe will credit you back.

As a side note: We do see nothing, we are contributors as you are, and we have no insight into your account.

Requesting payments at Adobe Stock

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded