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A
AmolP
Participant
July 29, 2024
Answered

Adobe stock contributor paymet

  • July 29, 2024
  • 3 replies
  • 1324 views

2 days ago I saw that my contributor account's payment had been done by Adobe Stock, but the payment had not been reflected on my PayPal account, and it's still not. it's been 3 days now. I have mail to Adobe stock support but they don't reply fast. even though I had put the correct email on the payout time. can they send the payment to another wrong user from them?  and will it get back the money if it goes into another account?

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.
Correct answer Abambo


Payment done means that the money left Adobe's accounts and is now in the hands of PayPal. You need to check with PayPal for this. Some regions need a special account with PayPal. If PayPal does not accept the money, it will go back to your account at Adobe. That may take up to 30 days.

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 29, 2024

Depending on your region and bank, it could take 10-15 banking days to see funds deposited to your bank account.

If you have concerns, contact your bank.

 

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
July 29, 2024

Use the Contact Us link on your account to communicate with Adobe; there is a category for payment issues.

Jill C., Forum Volunteer
A
AmolPAuthor
Participant
July 29, 2024

There is no such kind of option on link. 

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
July 29, 2024

Yes there is. 

Jill C., Forum Volunteer
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
July 29, 2024

Adobe states very clearly that payouts can take up to 10 business days. That's Monday through Friday, and also federal holidays. And the first day you requested a plaout probably doesn't even count.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
A
AmolPAuthor
Participant
July 29, 2024

the payment done from Adobe Stock but did not come it to my pay pal account.

A
AmolPAuthor
Participant
July 29, 2024

It will. Be patient.


yes, but on-time action is more important. it gone in another account then?

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